Kroger Floral Department

This Kroger is located on the corner of Jonesboro Road and Harper Drive in Lake City, which sits right outside of Morrow. If you scroll through my reviews, you will see that I have reviewed many Kroger stores around the metro area and none of them have received below a 3 star rating...well that changes today. My trip to this Kroger location was just awful. I 'll detail out in sections below to give more clarity on each. Service Abysmal and when experienced it was rude. My visit today was for a few quick items including a sandwich and fresh veggies. I get the sandwich stand and began to wait. There was a total of 5 associates, including 2 managers behind the counter, but only one was assistin...

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They had me standing waiting at their deli section for almost an hour and I was first person with no line. I guess they figured my time was not valuable. They told me 20 mins. I shopped came back then waited as my other groceries melted. They were slow and I was clearly their last priority. As someone with 15 yrs in customer service experience, I thought they were horrible. Seems like they may not even have a manager. Hot Mess got to PUBLIX instead at least there you have a reason to be waiting.

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This store is not convenient to my neighborhood but shopping here is more enjoyable. Shelves are usually stocked. Associates are friendly and helpful. The shopping carts were badly in need of gathering and bringing inside the store.

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Worst Kroger ever. Rude employees and maybe one cashier open. Store is so disorganized. Deli never opens on time at 11 a.m. store has terrible management.

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Everyone is always nice and the selection is good .

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