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"It took over 20 minutes to get a drink made. Then it was disgustingly sweet I ended up throwing it away."
Telefon: +17034305818
Adresse: 21100 Dulles Town Cir, Sterling, VA 20166, USA, United States
Reservierung, buchen
Stadt: Sterling
Montag: 11:00-21:30
Dienstag: 11:00-21:30
Mittwoch: 11:00-21:30
Donnerstag: 11:00-21:30
Freitag: 11:00-21:30
Samstag: 10:00-21:30
Sonntag: 11:00-19:00
Gerichte: 5
Kategorien: 5
Bewertungen: 1348
I really wish they had a 0 star option. I selected this location to order on my app and learned after 1 minute of ordering because I arrived in the Sterling KF location that my drink location was in Dulles KF which is this location. I called this Dulles KF location right away (Within 1 minute of me ordering) trying to cancel but they would not pick up. After 10 minutes they answered the phone and informed me that they cannot give me a refund because the drink has been made and told me that I could have cancelled my order. How can I cancel my order if no one is picking up my phone call? They only answered my call after 10 minutes of constancy calling. I told them that no one was answering my...
The drink was decent, nothing special. The service was subpar - I have worked in customer service before and know it's important to speak up and have a friendly tone. The server seemed annoyed when I couldn't hear her, even though she lacked the confidence to speak louder. I assume she was new to the job, but it's important to communicate clearly, especially with masks in place for COVID. She didn't even say thank you, or if she did, it was barely audible. Unfortunately, I didn't catch her name. Overall, 2 stars for the drink, minus 3 for poor manners and customer service.
I gave this place way more chances than my wallet deserved. Not everything on the menu can be made, you'll get rude customer service eyes rolled at, all 3 times visiting) , drinks won't be portioned correctly so you'll have a melted watery slush, they don't wear gloves nor wash their hands during the process of the drinks i watched from a distance) the register is being touched+ cash. It's not sanitary.
I ordered the green tea yakult today, along with strawberry shush. When I got my order, my drink looks like vomit and it's not appetizing whatsoever. The new staff needs to do better and if something went bad, throw it out and make a new batch. Never had an issue when I ordered at other places before. Will not be going back. If I could I would post a pic of the drink. Reserviere jetzt einen Tisch
I've never been impressed with this Kung Fu Tea location but today I had to just walk away. As we walked up to order, I saw the person working there touching his nose. As my daughter checked out the menu, I saw him pick his nose not once but twice. We ended up going to Panda Tea House.
I had a great experience at this restaurant! The staff were very friendly, but I wish they would add more boba in the teas. It costs 65 cents for boba now, so I would appreciate it if they could be more generous with the portions.
I have been coming to this restaurant for a few months now and the food is amazing! The honey milk tea is fantastic, but I would recommend asking for less sweetener as it is usually too sweet for my liking.
Excellent! The staff is extremely friendly, but I wish they would add more Boba to the teas. They now charge 65 cents for Boba, but the portions are generously sized at least! Reserviere jetzt einen Tisch
I recently visited this restaurant and the boba was absolutely fantastic. The only downside was the long wait time of about 20 minutes.
It took over 20 minutes to get a drink made. Then it was disgustingly sweet I ended up throwing it away.
