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"we had dinner in the restaurant on Wednesday 16th March. we had to wait 2 hours until it arrived and then it was cooked over. no apologies, no explanation! average food. there are much better places to give their business."
Telefon: +33450215698
Adresse: | Les Terrasse d'Helios, Lieu dit Les Gerats, 74300 Flaine, France, Arâches-la-Frasse
Stadt: Arâches-la-Frasse
Montag: 11:00-22:00
Dienstag: 11:00-22:00
Mittwoch: 11:00-22:00
Donnerstag: 11:00-22:00
Freitag: 11:00-00:00
Samstag: 11:00-00:00
Sonntag: 11:00-22:00
Gerichte: 9
Ausstattung: 13
Kategorien: 5
Bewertungen: 125
My husband, two adult children and I went to the fondue evening at this restaurant last night. It is an attractive modern space and the food was good (although nothing exceptional). What was a potentially really enjoyable evening was, however, ruined single handedly by the...most appallingly rude waitress that we have ever encountered (and we are fortunate enough to eat out regularly). She was sullen, uncommunicative and rather than just being bad and disinterested she seemed to be actively looking to make our evening as unpleasant as possible. We were friendly and meticulously polite at all times, as were our fellow diners, but we all received the same treatment. I could go on at length abo...
We were staying at Helios and booked with extended family as reception said it was very good and we thought it can't be any more handy! It was a Tues fondue night, prix fixe E 25 pp for an aperitif, fondue and dessert. Expensive for...what was served. Literally a half glass of wine, a small bowl of lettuce leaves and how many chunks of bread can you dip into the cheese? Not many. We thought it would be a fun large family meal but in every course we had to chase the server. Salad arrived about half an hour before the bread and meanwhile the cheese sat. The kids meals were served quickly but for 15E pp and frozen fish or chicken nuggets and the smallest ball of ice cream it wasn't worth the st...
we were not very far walked, so decided to eat at the floor of the residency in which we lived. my calf was great and my daughter enjoyed her pizza. sadly the waiter rushed up the stairs with another ladies' dinner and... decided to give her my wife and cook her, a new one that lasted another 10 minutes to come to the time of the rest of us was halfway through our meals. but the tournedo was worth waiting and they were generous, free dessert and genpi to make it!
without any doubt this is the best restaurant in flaine we have enjoyed it so much that we went to lunch a few times. pizzas were great, like the dishes of the day. the personal was friendly and service good. highly recommended!
we had dinner in the restaurant on Wednesday 16th March. we had to wait 2 hours until it arrived and then it was cooked over. no apologies, no explanation! average food. there are much better places to give their business.
