This take-away has been here for many years, during which time I’ve used it periodically. It’s always been one of the better Chinese take-aways, but despite this I’ve used it a lot less than I would have done had they offered a delivery service. However, not having been for over a year we decided to give it another go. A telephone call established that unfortunately they still don’t deliver (in my view they are losing a lot of trade by this decision, but I assume they have costed it) but we ordered anyway. Asked how long it would be was told ‘five minutes’ This put me off a bit, as while Chinese cooking is quick, it’s not that quick for four dishes! Pre-cooked and kept warm was the thought t...
We have been ordering from Lucky Jade for more than 30 years. The food is delicious, but unfortunately, we have experienced multiple occasions where items were missing from our order. This has become a frequent issue and as a result, we have decided to stop ordering from them. During my most recent experience, I waited for over half an hour for my order and also heard other customers complain about missing items.
I am somewhat disappointed with the new menu at your restaurant. Prices have increased and some items are no longer available. I can't find the chili spiced prawns, which have been replaced with salt and pepper prawns. Additionally, desserts are no longer on the menu, and I used to enjoy ordering pineapple fritters.
there is not much to say about this place except they are the best Chinese restaurant in gravesend. try so many others (forced when they turn off for their weekly day) and yet nothing compares! absolutely top notch! go, you. will not be diaspointed. the price is also very good! quality food for a quality price.
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As a family we had used the Lucky Jade regularly for many years and always found the food and service to be excellent we were a little disappointed that the new owners don't seem to have carried on the excellent service and had to wait ages for our order to be ready, the food however is still pretty good.
They said the order would be ready in 30 minutes, but when I arrived at the restaurant 30 minutes after placing the order, I ended up waiting outside for 45 minutes. The total wait time was 1 hour 15 minutes with no apology, discount, or any form of compensation offered. Disappointing experience overall.
I order from a couple of Chineese Takeaway's in my area but I have found this one to consistently deliver on quality of food and at a good price. I live less than 10 minutes away and my order is almost always ready when I turn up what ever day of the week.
my husband loves this chinese sadly they don't deliver. But he enjoys the singapore noodles and chicken with mushroom so much that i have to collect it for him! He raves about their pancake rolls as well. For me the sweet and sour chicken is spot on. Yum
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very good food, so tasty and beautifully cooked. very fast service also, was not long sat. many parking places near.
Great food, speedy service. We travel to Gravesend from Medway as haven't found better locally to us
