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"Previous decent, now they cancel orders to make an hour in them"
Telefon: +17323645008
Adresse: 4864 US-9, 07731, Howell, US, United States
Reservierung, buchen
Stadt: Howell
Webseite: http://luigispizzahowell.com/
Montag: 10:30 -22:00
Dienstag: 10:30 -22:00
Mittwoch: 10:30 -22:00
Donnerstag: 10:30 -22:00
Freitag: 10:30 -22:00
Samstag: 10:30 -22:00
Sonntag: 10:30 -22:00
Gerichte: 1
Kategorien: 5
Bewertungen: 634
Worst customer service experience ever! I placed an order for myself, my manager, and my employees, totaling 7 of us. When I received the order, I discovered that one of the items was missing. I called Luigi's to inform them, and the person on the phone claimed they had included a 2-for-1 deal on one of the items. I requested for the missing item to be delivered as soon as possible since I had already waited for an hour and it was their mistake. However, the person said it would take 20 minutes and advised me to contact DoorDash instead. This resulted in me having to pay double the tax, double the tip, and wait twice as long for the delivery. I work for a company with many employees who freq...
I’ll start by saying the cheese pie was good. The customer service was probably the worst I’ve ever experienced. My go to pie is the margherita which I also ordered but it was completely inedible. Undercooked, sloppy, cheese was just, no words. Wish I took a pic before tossing the whole thing (after trying to give it back). I called to ask for a refund on the one pie they said call back in a half hour.. really?! So we do just to get a rude owner trying to convince us the pie was actually good and refused to make it right in any way at all. Never in my life between eating and working in a pizzeria for years have I come across such an awful experience. Def won’t be giving any future business w...
I’ve been ordering from this place for the last 6 years and spent a significant amount of money. Delivery was OVER an hour late and they refused to make any sort of concession to make up for the cold food and hour late delivery. They actually expect me to pay full price and understand the hour delay.Food is good but service is TERRIBLE!!I think the owner Steve is angry because he’s probably 200 lbs overweight.Don’t order from this place unless you’re ok eating cold food or willing to pick it up.
I’ve been ordering from this place for the last 6 years and spent a significant amount of money. Delivery was OVER an hour late and they refused to make any sort of concession to make up for the cold food and hour late delivery. They actually expect me to pay full price and understand the hour delay.Food is good but service is TERRIBLE!!I think the owner Steve is angry because he’s probably 200 lbs overweight.Don’t order from this place unless you’re ok eating cold food or willing to pick it up. Reserviere jetzt einen Tisch
I was a regular customer, I called today to order a roma panini, I told the staff that picked up the call I didn't get as the last time that I ordered because I didn't like the type that was cooked, his answer was not ordering, that is the way are huhn personal very rude, I won't order again from them as I was an expert on a customer.
First time we tried Luigi’s and we had it delivered. The pizza dough could have been cooked longer and needed more cheese, the cheese steak was ok and the chicken tenders A+. The real downfall was that the food was cold.Maybe I will try them again and pick up the food myself.
Would give a minus if I could. Order was wrong got a sub instead of the pizza I ordered..also ordered poppers which were cold and same for mozzarella sticks.was hoping to find a new local place but won't ever order there again.
from here tonight. simple 2 pastas and garlic knots. pasta was in order, only the garlic knots were visibly burned and was like biting in literally golf balls. isn't messing with my claw knots and not trying to break my teeth? Reserviere jetzt einen Tisch
Been going there for years. Very in consistent with the round pies. Don't order the Hot wings. This well be my last order.
Previous decent, now they cancel orders to make an hour in them
