Since Covid has started, many restaurants have had struggles with staffing. MacKenzie River may fall into that category. I have visited this location a few times this year. Each time, I have had a delay in getting our food. Today, the parking lot was half full and staffing looked like they had plenty of personnel. Also in today's economy, You can look to spend almost $100 for a family of 5. It is what it is. However, with having to spend the money, a customer should expect excellent service and good food. Service was very poor. After taking our order, we needed to call out to our server for service. The only time we were asked how everything was, was when we received our bill. Unfortunately,...
I placed an online order at 4 PM, selecting a pickup time of 5:45 PM for two salads and some artichoke dip. I arrived on time, only to be informed that my food—specifically the dip—was not yet ready. I ended up waiting an additional 15 minutes for the dip to be prepared, which simply needed to be warmed up. No part of my meal was compensated or credited, and I had already tipped when I placed the order. To sum it up: while the food is decent, don’t expect great service or any customer support, and be prepared for delays with your food, even when ordering takeout nearly two hours in advance. Unfortunately, I won’t be going back to McKenzie River.
Placed an online order at 4 pm and selected a pickup time of 5:45 pm. The order was 2 salads and some artichoke dip. Arrived promptly at 5:45 pm to be told my food, namely the dip, was not yet ready. I waited an additional 15 minutes for the dip to beprepared. Note, this dip simply needed to warmed up. No part of this meal was comped or given credit. And I tipped when I placedmy order. Moral of the story: while the food is ok, don't expect stellar service, or any customer service at all, and expect towait for your food, despite placing a takeout order nearly 2 hours in advance. Unfortunately, I won't be returning to McKenzieRiver.
You can make the pasta and salad better at home, so stick with the pizza if you're eating here. It's a family joint which frequents a LOT of crying toddlers and babies, so look elsewhere for datenight, folks. Three stars because out of an entire menu of things to order, pizza is the only thing worth getting. Staff is friendly, but even when things are slow, they take their time handling things which means when you're ready to go, you might as well leave your table and fish for someone to help you pay your bill. A bit on the pricier side for generic food, but at the same time, it's better than Pizza Hut, so ?????
Reserviere jetzt einen Tisch
You can make the pasta and salad better at home, so stick with the pizza if you're eating here. It's a family joint which frequents a LOT of crying toddlers and babies, so look elsewhere for datenight, folks. Three stars because out of an entire menu of things to order, pizza is the only thing worth getting. Staff is friendly, but even when things are slow, they take their time handling things which means when you're ready to go, you might as well leave your table and fish for someone to help you pay your bill. A bit on the pricier side for generic food, but at the same time, it's better than Pizza Hut, so
I always visit this restaurant whenever I’m in Montana, and I was pleased to find it lively and beautiful as always. We were seated right away, and the service was excellent. I was thrilled to see they had Cold Smoke beer on tap, which paired perfectly with the pizzas we ordered. However, there was an issue with the nachos during this visit. They arrived about ten minutes after the pizza and didn't meet the usual standards I've come to expect. Despite that, I've always had good experiences here, and I will certainly return.
This is a fantastic spot for a family date night. It was a bit busy, but the kids still enjoyed themselves, and our food arrived in a timely manner. The appetizers were delicious, and there was a great variety of dishes on the menu. We ordered salads, sandwiches, pizza, and pasta, and everyone was really pleased with their choices.
Great place for a family date night. A little busy, but the kids still lived it and we got our food in a reasonable amount of time. Tasty appetizers and great selection of food. We got salad, sandwiches, pizza and pasta and everyone was happy with theirorder.
Reserviere jetzt einen Tisch
amazing pizza was the price just high because I drank some beer. I have recommended the hot hawaiian and in any case. small is a decent size for 1 person if they don't want any rest.
The waitress was excellent! However, I have some concerns about my Mac Lovin' and beer glass. It appeared to be squished together, and the beer itself definitely looked dirty!
Sauvignon Blanc, Clifford Bay, Neuseeland
Buffalo Chicken Mack N' Cheese
Chorizo-Fleischbällchen-Pfanne
Italienisches Hühnchen Panini
Schokoladenkuchen Ohne Mehl
Gebackenes Hühnchen Alfredo
Frisches Tomaten-Basilikum
