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"The space is small and cramped, and the overall food selection is lacking, which doesn’t give a premium feel at all. However, the showers are quite nice, and the lighting and view of the tarmac are a definite highlight!"
Telefon: +18882472262
Adresse: Terminal 1, Near Gate E74, Mississauga Canada, Canada
Reservierung, buchen
Stadt: Mississauga Canada
Montag: 05:45 -22:45
Dienstag: 05:45 -22:45
Mittwoch: 05:15 -22:45
Donnerstag: 05:30 -22:45
Freitag: 05:30 -22:45
Samstag: 05:45 -22:45
Sonntag: 05:30 -22:45
Gerichte: 2
Kategorien: 5
Bewertungen: 315
It was quite busy for a Tuesday afternoon at Pearson Airport. In fact, even though the lounge has a large area and variety of seating options, it was so busy that it was hard to find a spot to sit and I was travelling alone.The staff were all friendly and cleaned up fast upon traveller's departing the lounge.Food was good. During my visit I enjoyed an orange juice, grilled chicken, rice and salad. It is buffet style. There were also burger slidders, soup, fruit and a variety of make your own salad options, but I didn't have a chance to try everything. I had two cookies and coffee for dessert. I was happy to find both oat and almond milk as a substitute option for milk, of course cream and mi...
All of the hot food was cold and not that enjoyable. The employees responsible for cleanup were dragging their knuckles, it was kind of painful to watch their pace and lack of care. In the Vancouver lounge, you couldn't set an empty or dirty item down for more than a few seconds without a cleaner taking it away. The security gates at the entrance are also a bit overkill. We had two guests who speak limited English. It wouldn't let one of them in and it was chiming like we robbed a bank, which was not the effect we were going for. Why not have the two people sitting there miserably handle this task instead? We were even charge $40 per guest even though we had guest passes. Not the best lounge...
Replace checkin staff (especially the bold headed arrogant guy in a mask named Charles) and it will be an OK lounge.Terrible first impression topped off with below average cleanliness and untrained staff.Quick tip to management staff talking out loud next to the buffet bar that dishwashers aren’t working and they COULDNT properly clean the cutlery is not just a turn off. It questions management competency to run the place.Air Canada lounge operations team this is particular lounge is a shame. There’s Air Canada Cafe in the same airport that is 10000x better. Please do necessary changes to make international lounge on par with the rest.
This is by far the worst airport lounge I have ever experienced. The bathrooms are absolutely dreadful—every stall was falling apart, held together with tape, and the paint was peeling off the walls. The food looked unappetizing, and hardly anyone seemed to be eating it. Finding power outlets near the seating was nearly impossible, and the seats themselves were uncomfortable. On a positive note, at least one of the staff members who checked me in was friendly. However, the floor was a mess with food scattered everywhere. It's really unacceptable that this place is operating in such a condition. Reserviere jetzt einen Tisch
Embarrassing lounge to represent Air Canada at the largest Canadian city!The food was subpar!!! Looked and tasted like dog food. Air Canada should be ashamed of themselves. Virtually no selection The food was horrific, chewy, tasteless like it was just defrosted. Zero effort shows throughout!.I’ve been to many lounges around the world, and this is definitely one of the worst.I would expect this in a Third World country, but not in the home court of the largest and really great company like Air Canada.Really shameful !
Terrible customer service. There are always so many people, so if you’re coming here to chill, don’t do it. The lady near the buffet was so rude for no reason. All I asked her was do you guys have any chips or snacks for kids? And she responded in a very rude tone, “no, we don’t have that kind of stuff here”. They also had very limited options, and everything was almost completely gone. It was ridiculous. What’s the point of even being in a lounge?
The lounge is perfectly fine with plenty of comfortable seating. It offers genuine food and drinks, not just snacks. I was hoping for a bit more from an AC lounge at a flagship airport, though. The most annoying aspect was the people having phone conversations in the area designated as no phone conversations. However, that’s not the fault of AC.
First visit. Elevator to lounge located just past where you clear Customs. Great place for a bite to eat and drink before a flight. Lots of choices. Staff were all very friendly and polite. When I was there, lots of people were also there. It did get a bit noisy. There were a couple of quiet places to hide out if the noise was too much. Reserviere jetzt einen Tisch
Very mediocre. Premium lounges have gone downhill hard in the last few years. The food was limited and not very good. Also, I 'm pretty sure the burgers were Beyond Meat or some other veggie version. That 's fine, but they should be labelled as such and not just burgers .Lots of seats available though
The space is small and cramped, and the overall food selection is lacking, which doesn’t give a premium feel at all. However, the showers are quite nice, and the lighting and view of the tarmac are a definite highlight!
