Food was pretty good, but service could have been better. We were there on a Saturday night and there was one young woman waiting on the entire restaurant. She did a really good job, especially considering she was handling every single table and playing hostess. However, this led to us standing around upon walking in and waiting for the hostess and slightly slow service, but more importantly it was really strange to see 3 people working at the bar two of which were on their phones for nearly the entire time we we were there. Even when you could tell we needed something, because we were looking in their direction. I don't understand why the bar was over staffed, and wasn't helping out in the...
I 'd like to give a higher rating, and would if I were evaluating only the food. We sat down at 7:05, we each ordered a cocktail and didn 't get them for 40 minutes. The server told us they have a new bartender . It was absolutely unacceptable. We got one drink after forty minutes, the others came about 10 minutes later. Some of us ordered Sushi, and we got all the rolls but none of the Nigiri. We didn 't see the server for awhile and when we asked about the rest of the food she asked what we ordered. I could go on, but there 's no point. It was like the Keystone Cops in there. The service was horrendous.
Save yourself the trouble and choose another restaurant. I’ve been fooled twice, and this place is a complete joke. Honestly, I have no idea how it's still in business, and it didn’t surprise me that we were the only couple dining there that evening. The service was practically nonexistent. If you’re a fan of waiting a long time for a salad bar that looks like it’s from a grocery store, then this is the place for you. Someone needs to inform the James Beard Foundation about this. I’m really embarrassed for having recommended this place to my friends.
This is one of our favorite restaurants! We were excited to bring friends from out of town and couldn’t stop praising this place. So, we were disheartened to see the sign announcing that they were closing. Because of this, many menu items were unavailable, including several of their specialty drinks. Our guests struggled to find something they could eat. Additionally, there was a sale happening in another part of the restaurant, which significantly increased the noise levels. Overall, it was a very disappointing dining experience.
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Service was very slow. After being seated it took 30 minutes for anyone to ask if we 'd been helped. We were never asked if we would like a second drink. I had to ask about the nagiri I ordered after our other dishes had arrived. The menu has two starters they call buns . Since this is an Asian restaurant, we assumed they were Asian buns. What arrived were basically sliders. The main dishes were all very pricey.
Group of 4 dining on Saturday night. First 3 things we ordered were “unavailable”. The food we got was good, just wasn't our first choice. The place was eerily quiet by 8:30, which is not a good sign on a weekend night. Hoping it was just an off night, but not sure we'll be back.
I usually do not ever rate restaurants poorly, but the food was just so subpar in our opinion. It wasn’t awful, but just not that great. Maybe we went at a not so good time. Not sure. The service was good though.
The food was delish, especially the pork belly buns! Our waitress was very, good, too. She was friendly, responsive and did a great job engaging me and my young son. We'll be back!
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What a fun lively place!! Toro as always exceptional ? The salmon and hamachi sushi was amazing, unlike any I've ever tasted outside of Chicago. A joyous and delicious evening
We stumbled upon this place by chance, and it turned out to be an excellent choice! The food was incredible.
