The McDonald's in Wermelskirchen is a prime example of how to completely ruin a restaurant. Order via app – paid, confirmed, driven there – and then it's simply canceled on the spot. No information, no apology, no attempt at a solution. Just pure arrogance and utter incompetence. And to top it all off, an eye roll. Unbelievable! The staff behaves as if customers are a nuisance. Loud, condescending, arrogant – a complete disaster. Instead of taking responsibility, they argue and react rudely. Such behavior has no place in the restaurant industry. What they pass for service here is a bad joke. Friendliness? Non-existent. Structure? Not a chance. Respect? Absolutely not. This wasn't an isolated...
I ordered two cheeseburgers and a small coffee. The burgers were hot and delicious, as was the coffee. Based on the reviews here, I checked everything. The tables were all clean, the restrooms very clean, and the menu arrived within three minutes of ordering. The staff were hygienic, but I can 't rate their friendliness. You should use your head every now and then and consider what you 're doing with a devastating review...you should visit the location several times and give it a second chance. Overall, it has to be right, but we 're talking about a fast food joint and not a 5-star restaurant...Maybe you should think about that soon, otherwise you 'll have to eat a burger for 15-20 euros in...
So, aside from the fact that you're expensive and the patties are smaller than everything else, today was amazing Should I learn other languages? I'm in Germany and I simply expect your staff to understand me. What's the problem? Besides, they don't tell you when things are ready. Learn from that. Regards, Rüdiger V. from Velbert
The milkshake machine has been broken for days. You can't make Magic drinks anymore, and it's really annoying other people. It needs to be fixed. It's been broken for days. Other people are annoyed too.
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Most of the time there's no ice cream or chocolate sauce, you're in line for nothing at the drive-thru, and the tables need to be cleaned regularly.
Very friendly staff, everything prepared just in time, food warm, almost hot. Everything was very clean. I'll definitely come back.
The place was dirty. The food was soggy. And there were loads of overworked employees.
If you like cold fries and MCRib with a hint of sauce, this is the place for you.
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Good to satisfactory. Burgers could be hotter. Service issues. Long waiting time
Very unfriendly me and my friends will never go there again
