The restaurant's cleanliness was appalling during my visit. I arrived around midday, and the garbage bins were overflowing with trash, while spills were scattered everywhere. I only ordered a large coffee and noticed a short elderly woman cleaning the coffee counter with a bleach solution. Shockingly, she then used the same gloves to scoop ice from the tray for someone's iced coffee. When I brought this to her attention, she dismissed my concerns with an attitude, claiming to have worked there for over ten years. I even spoke to the supervisor, but no action was taken, and the employee was allowed to continue her actions without consequence. I won’t be returning to this location. Even associ...
Yikes. I ordered a burger and had to wait 25 minutes with only one other order ahead of me. Several people were returning their orders due to the same issue I had Someone in prep loves to soak the burgers in ketchup/ mustard/ mayo, etc.. This caused the wait time to go way longer than expected, as they kept re making everything. I was given a kid’s sized cheeseburger rather than the McDouble I ordered, and this was also soaked in ketchup and condiments. Because of the long wait, I had to leave only to be thoroughly disappointed and not enough time to return and get my money back. I wasn’t willing nor able to wait for them to make another burger and wait ANOTHER half hour. The staff there wer...
Geela provided an exceptional customer service experience that went above and beyond my expectations. From the moment I walked in, her warm and welcoming demeanor set the tone for my visit. Not only was she incredibly attentive, but she also demonstrated thorough knowledge of the menu, making thoughtful recommendations that enhanced my meal. It was evident that she took pride in her work, ensuring orders were accurate and promptly delivered. Her positive attitude and efficiency made for a memorable dining experience that I won't soon forget. Geela is an asset to McDonald's and a shining example of what excellent customer service should be. I will definitely be returning, hoping to be fortuna...
We ordered a junior chicken sandwich, but they forgot to include it in our order. Additionally, they didn’t provide the correct sauces we chose; instead, we only received ranch and sweet and sour. There were also no napkins included with our order. I understand if it was for one person, it might be manageable, but for four people, we definitely needed a few napkins, especially since McDonald's food can be quite oily and messy.
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I placed an online order, but it was incorrect. Instead of getting the chipotle BBQ quarter pounder, I received a quarter pounder without cheese. Unfortunately, I only realized the mistake after getting home. I attempted to call multiple times to resolve the issue, but no one answered the phone.
I don't like the fish burger. Way too much mayo sauce to drown the fish and oozed right out of the bun. Process cheese on this burger is totally gross. Since when did McDonald's change its sandwich recipe for a fish sandwich? Oh how I miss the 80s 90s ! Food was prepared better.
You can’t take people’s order off the board just so your records show it completing on time. Might be a first world problem, but that’s still a sign of a dishonest business. Happened with 4 different people in my brief stop.
Ordered a happy meal ... waited for a long time.. and at the end, I didn't even have everything I need.. missing the yogurt and the chocolate milk for my toddler.. floors were dirty and sticky
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I found a bone in my McNugget. It’s not the branch’s fault; it's really my own for choosing to eat at McDonald's. Pretty disgusting.
They don’t used gloves my god I will never but again in this store no good
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