On our way back home from Citrus Heights my daughter wanted a Happy Meal and I did not want to go to McDonalds. We drove past one Sunrise and Auburn and it was packed. Sunrise and Madison, also packed. Madison and San Juan also packed. Gibbons and FairOaks, packed as well! And then finally we got here. Nobody. Deserted. Ordered a Happy Meal for the kid and I got a large sodaand an order of chicken nuggets. My nuggets were cold and pretty gross. Didn't have high hopes for the price. The kid didn'twant her fries and they were cold. Whatever, I did not want them either. She ate her burger and apple slices and was fine. ThenI went to the counter and asked for a refill as the soda machine in this...
They are the slowest McDonald 's I 've been to. Even when there is no one in front of you. You 'll wait 15+ minutes for food. They also don 't know how to work app orders they always try to double charge us when we say we have an online order. I know there 's ashortage of employees every where but they can at least put up a sign that says we are sorry for the long wait, we are shortstaffed . I 've seen that at Wendys, KFC, Taco Bell. But not here at McDonald 's. They also never give the correct sauce and tryto charge me for more sauce when they give me the wrong sauce in the first place. And these are the people asking for more thanminimum wage... disgusting.
This was my first and last visit to this McDonald's, and I ended up leaving without anything. The drive-thru menu seemed to be broken and wasn't working correctly. I waited for a response on the intercom, but heard nothing. Eventually, I pulled up to the window, where the staff member asked me to wait a minute. I had already been waiting for two minutes, and since my job starts at 7 o'clock, I just couldn't wait any longer during their busy time.
They didn't put sauce or napkins in the bag. So I went to the door and asked for them and they wanted to go through the drive through again because the dining room was closed. Then when I went to eat my burger it was crunchy burned and tasted terrible. I threw it away. It was inedible.
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I would like to give a big shout-out to the staff and local management for their outstanding performance today (4/29/22). You truly deserve 5 stars for your efficiency during the busy 3 PM rush. Thank you for handling such a challenging situation so well!
Usually do special orders and staff is mostly unresponsive in making sure the order(s) are correctly made. First time in approximately 60 days orders were correct n quite tasty.
i was starving they only offered delivery drive-thru, my bicycle wasn't allowed. so i have NO INTENTION OF PATRONIZING THIS LOCATION, EVER! ?
This McDonald's location is quite good. Both the service and the indoor seating area were satisfactory.
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This experience at a fast food restaurant was enjoyable, and the location is very convenient.
I went through the drive-thru. Can't judge indoor atmosphere but outside, it was raining!
