Absolutely appalling!!!! I ordered my food through the drive thru at 23:51 was told to park up. I was sat there until 00:21 when I decided I’d had enough of waiting it was a Saturday night on a bank holiday weekend so I knew it would be a little busy so I wasn’t too annoyed at this point but I went to the front door I tried to speak to someone and was shouted at because: they was busy and didn’t have enough chefs on the kitchen. My order had been sat on a the side for god knows how long as it was instantly ready when Ive asked about it. Part of my order was cold so told this person that and she shouted at me again snatched the food from me and took it back. Was told well it’s not like you’ll...
Absolutely appalling!!!! I ordered my food though the drive through at 23:51 was told to park up. I was sat there until 00:21 when I decided I’d had enough of waiting it was a Saturday night on a bank holiday weekend so I knew it would be a little busy. I went to the front door I tried to speak to someone and was shout at because they was busy and didn’t have enough chefs on the kitchen. My order had been sat on a the side for god knows how long as it was instantly ready when Ive asked about it. Part of my order was cold so told this person that and she shouted at me again snatched the food from me and took it back. Was told well it’s not like you’ll find anywhere else open at this time. No...
Ordered twice in the last 4 days they have missed my burger from the order both times! They send me to uber eats for a refund and uber eats gave given me a refund of 2.93 when the burger cost 8.99 both times! They pass the buck to uber eats but they are the ones that bag it! Disgraceful and dismissive never ordering again from them and I will push it higher, fed up of people passing responsibility on when they know full well customers won't be refunded for full costs through uber eats policies!
Three people each ordered big mac's and fries via the app whilst on the car park. One meal ready quite quickly the other two was a long wait, member of staff did apologise for this. We ate in so there was no delay before eating but we all found that although the fries were hot all the burgers were nearly cold. This made them unappertizing and not enjoyable. Due to the time and the fact that we were half way through a journey we did not want to complain and have to wait again for replacements.
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More than half of the cars in the car park were people who’d been to the drive thru and been told to park and wait. There weren’t enough spaces for everyone and I waited for more than 15 minutes after I’d parked
The food was good but the service was rubbish as we went with a friend to get food and she had to wait over 20 minutes to get her order
Just got a coffee, took 20minutes through the drive through. They couldn't even remember a coffee.
What can I say other than it was great AGAIN Can't say anything better than that.
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long time waiting for order. 1Chips and 1 cheeseburger, over 25minutes!!!
Wait time here is always ridiculous, 30+ minutes every single time
