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"They need to improve the quality of their food and customer service."
Telefon: +17084889040
Adresse: 7215 Lake Street, River Forest, 60305, United States Of America
Reservierung, buchen
Stadt: River Forest
Webseite: https://locations.noodles.com/il/river-forest/7215-lake-street
Montag: 10:30-22:00
Dienstag: 10:30-22:00
Mittwoch: 10:30-22:00
Donnerstag: 10:30-22:00
Freitag: 10:30-22:00
Samstag: 10:30-22:00
Sonntag: 10:30-22:00
Gerichte: 10
Kategorien: 5
Bewertungen: 4073
Once I got home and opened my order of Grilled Chicken Pesto Cavatappi, I was thoroughly disappointed. There were only a couple of tiny pieces of chicken, and the meal looked hastily thrown together with what appeared to be the worst quality chicken. It is frustrating that Noodles expects customers to cover the workers' wages through tips, especially when I felt compelled to serve myself. It’s unacceptable to feel like my choice not to tip on an order I’m taking care of would result in a poor experience. I will definitely not be returning to this location. I previously visited another branch where my meal had 6-7 pieces of freshly grilled chicken, complemented by excellent customer service....
I ordered a Penne Rosa, soup, salad, and a baguette to go for lunch for myself and another person. Unfortunately, the Penne Rosa had no mushrooms or spinach, and hardly any tomatoes. It's frustrating to pay the full price for a dish that’s missing key ingredients. The Caesar salad also lacked fresh lettuce, and the soup was cold and clearly not reheated, indicating that it wasn't fresh. I picked up my food at 1:30 PM, well before closing time. Additionally, the staff was quite rude. There were no signs to indicate where to go for online order pickups, and when I tried to check the orders on the shelves, they yelled at me instead of explaining the process. I definitely won't be coming back.
I also noticed a tray of chicken sitting out behind the gentleman who took my order, and it remained there even when our meal was finished. When my daughter requested chopsticks from the server when our food was brought to the table, he just replied that they were inside. It feels like both customer service and food quality have declined at Noodles and Company, and I don't plan on returning.
Food was okay but customer service is not it! Since the moment I walked in I was greeted with an attitude. Employee Tiara seemed bothered to even take my order. Then brings the food to my table and pretty much throws it at me like she did my water cup. Wow! Disgusting attitude. I will never ever go back to this location. Reserviere jetzt einen Tisch
The young adults running the establishment could be a bit friendlier. Additionally, the place could use a little more cleanliness. For me, consistent glove use is essential. I also believe that the cashier shouldn't be handling both the cash register—money and cards—and then putting food into containers.
I liked it! Even though you ordered in the store, you get the to-go presentation. My favorite was zucchini pesto, it was delicious, also you have gluten-free options so you can enjoy noodles. The staff was nice and kind. The place is neat and clean.You should try it.
I had a rather unpleasant experience at this restaurant. The food was undercooked, and the cashier's demeanor was quite unfriendly. It would have been nice to see a smile and a warm greeting from him; instead, he seemed like he was just going through the motions.
It has a great atmosphere, at least when we when it was calm, employees were nice, it wasn't crowded. The only thing is we like the coluflower pasta which this location didn't have. Other than that it was great! Reserviere jetzt einen Tisch
The food is never hot. The people that work there are nice. It's fast food at the end of the day.
They need to improve the quality of their food and customer service.
