I have filed my taxes with this office two years in a row. I will not be returning.In my experience, Ian Alpert (the CPA) has been unresponsive and curt.Worst of all, he forgot to file my tax return this past year.I paid $500 for a tax filing, yet Mr. Alpert never filed my return. It had been over three months.Had I not followed up with Mr. Alpert, my return would have never been filed. He has not provided a reason for the delay of my return (he won’t respond to my communications).He never returns my calls, and he seldom responds to my emails. When he does respond, he's extremely short.I understand the growing pains of a business, yet there is no excuse for the lack of communication that I h...
My experience with Ian and his team was fantastic. This was my first year using an accountant, and I realized it was long overdue, as Notchbooks made tax season incredibly straightforward. They have an efficient process that can accommodate even the most complex tax situations. Additionally, they were excellent at returning phone calls and addressing my questions. Even though they operate entirely remotely, I felt I received much more personalized service and valuable recommendations than I've experienced elsewhere. I highly recommend them!
Very professional, thorough, and communicative. The whole process was super simple and quick. Ian spent time going over everything and addressed all our questions, concerns and issues, we never felt rushed. Compared to our past years of tax preparation, makes me wonder why I never switched to Ian and his team sooner! I'll be back next year for sure
Fantastic tax preparation. Ian took us through the whole tax sheet on zoom. And answered our questions without rolling his eyes. I think it's the first time I understand the tax filing thing. Very fast and great communication. I kinda can't wait to do taxes again. Highly recommend.
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Notchbooks has been a great resource as I navigate complex tax returns. They are very supportive, helpful, and knowledgeable. I recommend this business to anyone who needs help. Prices are very reasonable given the returns they will find!
Ian is great. VERY fast, VERY easy. It will cost you, but it’s worth it. I’d say you get what you pay for and Ian delivers on all counts. Plus, he’s Ramsey recommended, and that piece of mind is worth every penny.
The restaurant was unresponsive to both email and phone inquiries. The only time Ian will engage with you is when he is presenting your bill. The establishment also failed to be transparent about their pricing.
Whenever I send one of my business clients to Ian, I know that they are in great hands. His attention to detail and level of service is unmatched. I hear nothing but positive feedback, I highly recommend.
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Ian is outstanding! He does an excellent and thorough job of explaining everything, ensuring I fully understand. I'm so grateful to have discovered him and Notchbooks! I highly recommend their services.
despite my last-minute contacting, the team ably and patiently worked up and filed our federal and state tax returns in a highly competent manner. They were all pleasant and thorough to work with!
