I placed an online order at this restaurant, but after an hour had passed without receiving my food, I decided to call and inquire about the status of my order and their late delivery policy. I was considering canceling my order and requesting a refund. The person I spoke to was rather discourteous and told me they were very busy, even though they claimed they could still deliver my order. My intention was not to argue; I simply wanted to understand my options regarding the delay. Then, just 10 minutes after our conversation, my food finally arrived, but unfortunately, the delivery driver was also quite rude. It was disappointing to encounter such poor service from the staff when I was tryin...
