When picking up my pizza from this location, it wasn't a problem. When I got home and started eating I realized they didn't put the extra sauce on my pizzas that I ordered. It wouldn't have been a problem if I had a regular amount of sauce, but it was a little bit of sauce. I don't like dry pizza. I called the manager to complain, but I could hear him in the background saying he didn't have time to take my call. I understand they get busy, but a regular employee wasn't going to be able to help me. The person who answered the phone told me that the manager couldn't come to the phone and if I could call back in 10 to 15 minutes. Why should I have to call back when I called in the first place....
If I could leave 0 stars I would. Not only did they charge us 3 times for our order, they claimed they never received it. This was at 6:30pm. So my husband went down to the store after sitting on hold for 30 minutes. They begin making our order, send myhusband home, and tell him it will be there in 45 minutes. This was at 7:30 pm. I call the store to ask how long until our pizzais done because we will just pick it up. They say 10 minutes, great, we live ten minutes away. My husband gets there and theySENT OUR ORDER TO THE WRONG HOUSE. We find this out at approximately 8:15pm. It is now 8:40pm TWO HOURS after my husband placedthe order and he is still at the store waiting for our order to be...
I've only had positive interactions from thus location always ordering delivery and usually using the app for ordering. With a bit of extra time, you can usually find a coupon online that will help sweeten your deal. I most recently ordered a stuffedcrust pepperoni and customized it with 3 cheeses and added sausage. The coupon I found was for 25 percent off amd it ended upknocking 7 bucks off my meal. I also got some cinnamon roll crumble as a dessert and both items tasted delicious. Service wasgreat and the driver was friendly and respectful. I couldn't have asked for more.
I've always had positive experiences with this restaurant. I usually order delivery through their app, and if you take a moment to look online, you can often find a voucher that makes your meal even better. Recently, I ordered a stuffed crust pepperoni pizza topped with three cheeses and added sausage. I found a 25% off voucher, which saved me about $7 on my meal. For dessert, I enjoyed some delicious cinnamon rolls. The service was excellent, and the driver was friendly and respectful. I couldn't have asked for more.
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Heard this location was under new management so I tried it again. I don't live here but its close to my grandmas house and we used to eat here alot until it went down hill. Tried it the other day again and Its exactly how the experience should be.Quick, efficient, and hella tasty. New management doing it right.
The new Mambo sauce wings were a letdown. I got just a light drizzle of sauce, and out of the three wings, two were totally dry with no sauce. When I brought this up to the manager, they said that's how the staff is instructed to prepare them. I was really surprised!
I want to start by saying this place is the best in the area. The pizzas are always excellent, and I never feel disappointed. The staff is fantastic, especially manager Daniel, and Jeff is always quick with the delivery. Great job, everyone! Keep it up!
I would like to lead with this location is the best in the area. Pizzas always great and I never feel like my toppings are skimped on. The staff is great from the manager Daniel, and Jeff is always fast with the Delivery. Great Job guys Keep it up!
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Papa John's Pizza is conveniently located, and their delivery staff are often very friendly and good-looking. Haha! The menu offers a great variety of options to satisfy any craving.
Easily the slowest pizza place in northern VA. And they let you stand in the lobby without acknowledging you at all.
