This papa johns is not good on customer service my order came to $30.95 cents I presented a $50 dollars bill they said they cannot take anything over 20 dollars this is such a in convenience and very poor customer service so I was not going to go find change I'm on my lunch break from work papa johns in lithicum you guys are terrible and that's a silly policy I wonder if my race has anything to do with this I will never return to this store because that's policy is inappropriate for such a large franchise do not go here...it's terrible and crazy policy I didn't see any posts that said we don't accept anything over$20 dollars it's word of mouth and very poor customer service I talk to a girl...
Very disappointed. This was the best Papa Johns around the area. For some reason they started using Door Dash for deliveries without saying anything. I don 't trust the random junkies Door Dash hires to deliver my food.Yea, there are some perfectly fine people working for DD, but there 's far more junkies in the greater Baltimore area than normal people. Sad to say yesterday was my last order from Papa Johns. The safety stickers that are used don 't stick properly so it 's impossible for PJ to say your pizza hasn 't been tampered with. Incredibly underhanded to not tell a customer where there delivery fee money is going. I never want to support DD, and PJ decided to use my money for that wit...
Was told 16.00 which I thought was expensive. Then told 17.00 because I only wanted 2 toppings when the special was for 3. I said just give me the special with only 2 toppings. He said ok. Then tells me it's going to be 21.21?Not sure why so high for just 1 large pizza? To top it off the pizza isn't a large. They didn't add enough sauce cheese and allowed the crust to be so big. Who wants more crust? You charge me more then my pizza is wrong... smhIf I wasn't really hungry I would of called to get another 1. Bad business
Delivery person walked into our office without knocking (in the middle of a pandemic! . I complained to the manager and he said it was our fault. Imagine non contact delivery meaning they will walk into your house without your permission??? in the middle of a damn pandemic.
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It's not terrible, but this was the worst Papa John's experience I've had compared to other locations. I ordered a pizza with three toppings, and what I got was more like a cheese pizza. They definitely skimped on the ingredients.
The employees who make the pizzas, are outside chain smoking right in front of the door between orders. And I noticed afterwards they didn't wash their hands. Totally disgusting!!! Will not be ordering from this place anymore.
Don't bother ordering from this location. We ordered our pizza online, they didn't even start it until we arrived. Not only that, they were extremely rude. Once they actually started our order they wouldn't even look at
Awful experience. They were late, the food was cold, and the staff was rude. This was for a daycare birthday party, and they totally spoiled the whole occasion.
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This is my go-to Pizza store. Always order the works pizza. Always pick up before the time they say it will be ready. Very consistent very good
pizza was absolutely destroyed upon delivery, then trying to contact the store directly for over 30 minutes with no answer!!!!
