Penn Station East Coast Subs In Ketter

I was at this Penn Station last weekend and the cook and what I think was the management, the older female woman was extremely rude to not only me but every other customer in there. They were argumentative with customers and my sandwich barely had any meat on it and for the price of Penn Station that was just absolutely absurd let alone combined with the customer service. They were very rude to an elderly woman that my daughter and I witnessed as we were sitting there eating. I come from a family of restaurant owners and this would not only be unacceptable in our restaurants but what I witnessed that day would be grounds for termination! I will not be returning to this restaurant ever again...

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I’ve been visiting at this location for years, but for past week or two. I’ve been getting bad stomach ache for couple days from an apparent stomach bug. I believe one of the employees didn’t sanitize well enough when handling food. This illness also affected couple people I knew.

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Location has been clean everytime I've visited, subs made fresh, typically place my order online and pickup however the times I have gone in I'm taken care of quickly. Never had any issues with staff. Recommend: chicken parm with everything 8/10 overall I would reccomend

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This the worst penn station I’ve been to. The service was terrible. One of the employees made me think I was crazy with my simple veggie order. And stuffed it with too much veggies which made the bread too soggy and nasty. Reserviere jetzt einen Tisch

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Cashier gave me dirty look when I was confused about how menu/prices worked, didn’t guide me on how to order and fries were terrible. Bad costumer service. (New customer)

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Ordered the Philly cheesesteak and the steak was so tough It's like they cooked it in one big chunk on one side and never chopped it up while cooking it

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Wonderful employees, greeted us when we entered, and we're overall wonderful to us! We will definitely be returning to this location!

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Whoever Bobby is needs fired!!! Just wow! Rude and nasty worst penn station I’ve ever been to! Reserviere jetzt einen Tisch

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The food was great...I guess everyone was just tired, so not real friendly...but all good!

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I had a cheesesteak with fresh squeezed lemonade. Very good sandwich and great lemonade.

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