Most of the staff appeared to be teenagers, and they really need to have an experienced adult on hand for quality control. I’m almost certain they didn’t know how to prepare the drinks and just winged it. We also ordered a matcha milk tea, which barely had any milk in it. Typical matcha milk tea is a light green color, but this was dark green because it was mostly water and matcha, with just a hint of milk. It was awful—absolutely awful.
To top it off, we ended up paying $17 for two large drinks that were disgusting! Plus, no one acknowledged us when we walked in, so we had to input our own order at the front counter.
Really good poke bowls. Fish is fresh and delicious. Plenty of toppings to choose from (of which you can pick 7 and yummy sauces, including spicy options that really are (spicy . Personally I 'd prefer their spicy tuna and salmon was not blended (I prefer the natural texture of a chunky style cut , but either way the taste is great. Also love that you can find less common adds and sauces (wasabi! yay! . Only real complaint is that portion size on the protein is a bit small but it 's rare to find anyone that 's generous these days. Friendly staff too. Will definitely return when stopping at the Tyson 's area mall!
Small poke and tea shop in the Boro of Tysons. There?s street parking if you can parallel park which I can?t so I had to park in the garage. The poke is very fresh and flavorful, and I like how there are many toppings to choose from. However I felt that theportion of salmon I got was fairly small even though I ordered a large I think this place is worth trying if you?re in theBoro, but personally I wouldn?t go out of my way to come here as there are better options closer to me
I visited Gong Cha on Tuesday, August 29, and was pleasantly surprised by the outstanding customer service delivered by two young staff members. They answered all my questions and helped me choose what to order. Their friendly attitude and efficient service enhanced my bubble tea experience. The drinks were flavorful and refreshing, making my visit truly delightful. I highly recommend the peach lychee fruit drink with peach jelly that they suggested!
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Very clean and friendly staff. Their set up is a little confusing, you order food in one side of the room and drinks on the other. But they'll walk you thru the process. Ingredients are very fresh, ahi tuna was delicious, fluffy rice. The dirty brownsugar coffee tea was amazing, great flavor and gave me some energy to keep going with my day. Highly recommend!
Avoid this Gong cha at all cost. The slowest service ever, waited 15 min for 2 basic milk tea drinks when no other customers are there. Usually you hear blending in Gongcha but no blending here, you can see the syrup coagulating at the bottom. Cutomer service is abysmal. No attention to sweetness, 30% sugar tasted like 130% sugar.
I really used to like the matcha smoothie! But now they leave all ice on the drink and its supposed to be well blended cause again its a smoothie.. and I add on the notes “please blend twice, don't leave pieces of ice” and they still do.. when you pay $9 for a drink you expect a good tasty drink not something bad.
Hello, Gong Cha staff! If you're experiencing any issues with smoothies, I recommend asking a guy named Daniel to blend them for you, as he can ensure there are no ice chunks. I'll be visiting on weekends over the next month!
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Please please go here! The boba tea is great and the food is even better! This will definitely be in my top ten lunch spots to go! And when you go please try a donburri bowl with the grilled eel! Absolutely delicious!
Worst boba tea experience, the staffs are not putting their heart and working towards customer experience for our penny we spend!!! Everything is add on here..
