I should give it less stars but I did receive food, so there 's that. I wasn 't going to even leave this review until I read the others who have had some sketch situations here as well. Place closes at 10 but out of everything before 9. I was kinda confused when I received a call from a frustrated driver about the girl at the window. She put the girl on the phone who proceeded to tell me that their out of wings in all flavors. I 'm like at a chicken joint you 're out of chicken? It really doesn 't matter the situation, I would have been fine either way, but it 's all about the delivery. She could have been at least a little nice, I mean ZERO customer service skills, ZERO!!! Made it seem like...
I've been ordering from this location through a delivery app for three years, and not once have I received the sauce I request, which is clearly printed on the receipt attached to the bag. I'm not exaggerating—out of the 15+ times I've placed an order, we've never received the sauce. At this point, we just accept that it won't come with our order. Who wants to eat chicken tenders or popcorn shrimp without any sauce? And don’t even get me started on the number of times we haven't received biscuits that are supposed to be included in combos, plus the extra biscuits we've paid for. Either the staff is covering the cost of the sauce and biscuits themselves, or they're simply not paying attention...
On 2/9/24 I purchased 2 big box meals that were inedible. The chicken was not seasoned at all and one piece was undercooked. Red beans rice were tasteless. Also the way the meals were prepared (fries thrown in the box on top of the biscuit) showed that no thought was put into how the meal was served. If I lived in the area, I would have returned the meals and requested a refund. Countryside Illinois store this is unacceptable!
Absolutely terrible! I will never spend my money there again. They refused to add an item to my order at the drive-thru, charged me for a four-piece meal but only gave me a two-piece, and the food was awful on top of that! Stay away from this place; they clearly don’t care!
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I just left Popeyes in Countryside huge shoutout to Erica who helped me with order even with the wait she fulfilled my order and even more so I would like to thank her for that. Best Popeyes around come give them a try and Erica will make sure you leave happy.
They never get an order correct! The Countryside location needs to be shut down and everyone fired! Then have the CEO of the company interview and train all new employees! I'm done ordering from them!
The lemonade tasted a little weird honestly, I was expecting the wings to have the sauce well mixed, but they just put the sauce on top of them. The customer service is not bad but is not good
You have to try their nuggets! Trust me, you’ll want to order the biggest portion next time!!! They are absolutely delicious!
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I love there apple pies but they don't always have them. Chicken is delish but quite costly.
Food was more cold than warm and I do not recommend this Popeyes.???
