Poor customer service. Family of four (two small children) in a queue behind another couple. Couple got seated at a four seater table despite three two seater tables being available in the immediate area. Got looked up and down at as if there was some sort of problem, oh, there 's four of you? Quick look over shoulder, oh, probably a 15 minute wait . I noticed a few seats in the lounge area and asked if we could sit there, which we could. A group of five was next in the queue behind us. They were immediately seated at a six seater table which highlighted another six seater table next to them. My partner asked to be seated at the free table and we was told we could. The lady was clearing the...
Not the best. I love the haloumi burger and so that was what I was looking forward to. My partner had bombay chicken burger. Unfortunately we waited 35 mins for the food to come out. I upgraded my chips for sweet potato's but the upgrade never came. Got chips instead. Told the lady not to bother changing as we were starving, and I would be happy for them to just refund me the upgrade I paid. No one returned to me to offer me the upgrade money back and I couldn't be bothered to have to ask again. Chicken burger severly over cooked. Not the best.
Very disappointing waited ages for an overpriced hot sandwich which came out lukewarm and had the onion in that we requested to be removed! Staff didn’t even ask if everything was ok in fact did not say a word when removing plates! Won’t be returning
Visited for lunch today. A busy market day so was very busy. Seems to attract lots of families with young children, probably because it has a very good children’s menu The tapas here is delicious and I would highly recommend it though the food is...
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Came for lunch here Monday. Whilst the food was nice, the service was very lacklustre. We ordered four meals at the bar. Whilst two drinks arrived, the bar had be chased up for the other two. Also two of us had dessert, which also had...
I've visited Prado lounge twice recently with friends and not only are the staff super friendly, it has a great feel about it and the food is absolutely delicious I can highly recommend the halloumi burger!!
Fantastic burgers highly recommend from a couple of travelled foodies , will definitely return , staff really nice and friendly in all very happy experience
Food wasn't good, overpriced, pancakes chewy, possibly microwaved. Poached eggs underdone, watery hollandaise sauce, not impressed, won't return
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Thank you Hannah for my surprise birthday brownie. Made my day! Always a nice atmosphere and friendly staff. Quiz night is always fun
Popped in for lunch on a weekday and had to wait ages for our food and my burger was overdone and actually burnt in places.
