Yesterday I was with my 86 year old sister in a wheelchair, my 32 week pregnant daughter , 3 children under 5 and my nephew and his wife at the cafe. My nephew had just purchased food from the cafe while the kids played in the park. The heavens opened and there was a huge downpour! My daughter grabbed the kids and went into the cafe to shelter and was told to get out as they were closing! Those were the words used! The staff closed the doors and literally were watching us all get soaked while they were inside! While I understand they had probably had a long day where was the compassion for my elderly sister sitting in a wheelchair soaked to the bone and the kids! It costs nothing to be kind...
As we waited in line, it was obvious that despite having a large number of staff on duty, they lacked motivation. This lack of enthusiasm was clear when we observed one of the cooks eating while cooking sausages, licking her fingers, and cleaning her nails over the grill. We decided not to dine there due to this concerning behavior, as did the couple in front of us. On a positive note, they offer delicious ice cream and Golden Wonder crisps. However, while their Trip Advisor profile mentions vegan options, it was not specified on the menu. I suspect they only offer a veggie burger and chips, which may not be cooked separately from meat items.
As a regular everyday customer the promenade cafe is an excellent friendly cafe, serving a huge variety of Kelly's ice creams, lollies, all day breakfasts. They also sell swan and duck food which is great for feeding the swans on the lake and the river. Sundays junior park run takes place for children ages 4-14 for a timed 2km run round the prom which takes place outside the promenade cafe so getting that coffee and breakfast you dont have to go too far for refreshments.
This restaurant never disappoints me or my family. The food is beautiful and the service is great, all in a lovely setting in a park by the water. My wife and I had the full English breakfast, which was exceptional in quality and portion size. Our kids enjoyed their burgers and chips, one beef and one chicken. After our meal, we all had delicious ice cream. Overall, a fantastic dining experience.
Reserviere jetzt einen Tisch
Today, we took a walk along the promenade and decided to stop at the cafe for a meal. It was a delightful experience. We had been there before and once again, the toasted sandwiches and cheesy chips were delicious. We also enjoyed a chocolate milkshake and some Kelly's ice cream as a special treat while we strolled along the river. Thanks to all the staff for making it a lovely experience.
Disgusting I ordered a chicken burger and within the first bite knew that something was off when I turn the burger around the back of the burger was covered in green mold after that I didn’t eat for hours worst experience I’ve ever had.
The full breakfast for my son was huge, and the smallest just right for me. Fun, helpful staff made it a good experience. I'd be happy to go again. They don't mind if you want to swop items from the standard menu.
What a stunning venue for gravesend the best cafe the best position the best food the best ice cream the best staff best value for money when local is the place to be especially the chocolate cornets I love em
Reserviere jetzt einen Tisch
Stopped here for a hot chocolate and was served by a friendly member of staff and our drinks were made quickly and were great. Sat outside and watched the world go by. Varied menu and reasonable prices.
Food was nice. Service was lovely and the vibe was just nice. Got the egg, bacon and sausage sandwich with orange juice and loved it
