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"The staff and manager are very friendly, and the restaurant is kept clean. There were no lines, making for a pleasant experience. I recommend trying the chocolate dish that hardens when you add frozen yogurt!"
Telefon: (+1)9147380020
Adresse: 400 Pelham Rd, New Rochelle I-10805-2202, United States
Reservierung, buchen
Stadt: New Rochelle
Montag: 09:00 -00:00
Dienstag: 09:00 -00:00
Mittwoch: 09:00 -00:00
Donnerstag: 09:00 -00:00
Freitag: 09:00 -00:00
Samstag: 09:00 -00:00
Sonntag: 09:00 -00:00
Gerichte: 5
Kategorien: 5
Bewertungen: 901
I always loved coming here up until a few weeks ago. Recently i?ve been coming with a friend and we?ve both been denied a service every single time we go, not to mention the HORRIBLE customer service. We both work late so we come about 30-40 minutes before they close and we still get denied a juice or bowl, because she claims the machines have already been cleaned. So i?m assuming she cleans the machines an hour or even MORE before the store closes. The one time i was actually able to get a juice, she made it incorrectly and i wasn?t able to drink it, not to mention she never asked me how much i wanted. all it tasted like was cayenne pepper and didn?t taste anything like the actual drink, so...
I really hate to write negative reviews. But someone from this establishment needs to know that the woman that works in this location is very rude. The last time that I came here, she was just generally unpleasant to deal with and wasn 't really interested in helping us out. I chalked it up to maybe her having a bad day. Tonight, I arrived at 11:20 pm and the door was locked. First, she just stared at me from the kitchen area like I was crazy. Then she started yelling closed, closed at me. However, your Google listing says you 're open until 12:00am. And the store is brightly lit with the neon open sign on out front. Judging by other Google reviews, this employee is problematic and perhaps n...
Horrible experience I?m an ice cream lover so I love trying new spots but this place was the worst idea. This was first time at red mango and honestly the last one. when I got there all the machines were down. very limited selection of ice cream. only three flavors at the time which none of them were classic or regular basic flavors. Since none of those flavors I liked. I tried the original thinking that is basic vanilla or something like that. Just for me to find out that that is not. It?s a horrible sour flavor. Horrible, horrible. the toppings selection was very limited too. the cashier was lovely but nope.
I recently visited Red Mango and unfortunately had a very unpleasant experience with the staff. My friend and I arrived at 10:20 and were turned away when we tried to order juices. Since we both work late, getting there earlier isn’t possible for us, and we were really looking forward to enjoying some drinks, but we never got the chance. The woman working there treated us very rudely, rolling her eyes and speaking with a disrespectful attitude the entire time. This experience has made me reconsider visiting again, and I doubt I will return. I felt very uncomfortable due to the poor service we received. Reserviere jetzt einen Tisch
The older Spanish woman working at night provided the worst customer service I've ever experienced. She watched my boyfriend and me struggle with the machine without offering any assistance until I finally asked her for help. Instead of being helpful, she looked at me as if I were absurd for requesting her help. Isn't that part of her job? Her demeanor was quite unpleasant. It's a shame because the frozen yogurt I tasted was really good; unfortunately, I had to leave without anything since the machine wasn’t working.
I love coming to this Red Mango. I go there nearly every day. The customer service is amazing. What's great is how they can customize your order. The employees are courteous and smile every time I walk through the door. There's an older lady who works there around 5 or 6 PM with an accent. She is always so friendly. Thank you for your kindness. I look forward to buying my next smoothie very soon.
The customer service is decent, but as a person of color, I often feel uncomfortable visiting this place. The staff tends to seem disinterested and reluctant to assist. However, the Hispanic lady and the young Indian lady are exceptions. On a positive note, the frozen yogurt options are quite good.
The restaurant is nice and clean. The owner is a really friendly guy; I've met him a few times at the station. I would love to suggest that they add raspberry Melba sauce to the Fixins Bar, as it pairs wonderfully with the peanut butter yogurt. They serve it at the Larchmont Store. Reserviere jetzt einen Tisch
The Hispanic lady Berta is the absolute best. I literally go in there because she gives me the best service and makes my day every time. If you want exceptional service from red mango go to the new Rochelle location. She is the best!
The staff and manager are very friendly, and the restaurant is kept clean. There were no lines, making for a pleasant experience. I recommend trying the chocolate dish that hardens when you add frozen yogurt!
