To Melissa 's misinformed response:First, the DoorDash refund was initiated by me and me only not Jaime. She called them for no reason after I told her I already requested and received the refund. DoorDash had the common sense to not only issue me the full refund, but much more, since this was a safety and quality issue.The expired food did affect other locations, as Jaime said products were also pulled from other locations ' shelves.The theme of my review is not just about Revival selling expired food, but the disgusting attitude from Jaime. You also did not acknowledge my praises for Cameron. In dealing with the same situation, Cameron and Jaime were complete opposites. Jaime was rude, con...
For some reason I really like this café. Maybe it’s the eclectic choice of a book placed on each table, maybe it’s the open casual industrial atmosphere, music at just the right level, maybe it’s that you have to pass by construction equipment and under scaffolding as you try to find the café in the back, maybe it’s that it is located just off the Fitchburg Cutoff Bikepath (if you happen to be riding to Fitchburg, this sounds like a bonus) alongside Alewife Reservation, maybe it’s that the staff is friendly and the café is just the right kind of busy. Whatever it is, its espressos are excellently pulled and served in a Gibraltar glass accompanied by seltzer water on a wooden platter, and its...
The Jimmy Pesto was good. Chicken caesar salad was okay…bland in comparison. There’s a 5% hidden hospitality fee even for takeout orders.We also ordered 2 oat lattes without ice and ended up paying $17. When we looked at the receipt, we were charged $3.50 for no ice (on top of the hidden fees and $2 for alternative milk). Our latte was diluted with so much milk that it was barely coffee anymore. This wouldn’t have left such a sour taste in our mouth if the cashier was transparent about the additional charges. When we asked the cashier about these charges, he shrugged us off and said he didn’t know about it.Would not recommend.
It is disappointing to see fake reviews being posted by friends of Jaime. As a loyal customer of Revival, I have visited all their locations, including the one on Newbury. However, after hearing about the food quality issues and unprofessional behavior from Jaime, I will not be returning. I have noticed Jaime's aloof vibe compared to her cheerful coworkers. The safety review mentioning Cameron is concerning, but he should be praised for his handling of a customer who received expired food. Revival's cheap and unethical practices are a major disappointment.
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This restaurant in greater Boston has one of the best coffee programs around, featuring craft roasters, many of them local. They rotate their offerings regularly, so there's always something new to try. They also have decent vegan options, including delicious baked goods and breakfast sandwiches. In addition to the standard egg and cheese breakfast sandwich, they offer a variety of non-vegan options as well. Their bagels are especially tasty, making this cafe a cut above the rest in Cambridge/Somerville.
I won't be returning to this restaurant after reading a review about expired food and bad customer service. I would have expected the business to apologize and make amends for such a serious mistake, but it seems like the customer received unnecessary attitude and no accountability from the staff. I will make sure to share my own experience with Jaime's terrible customer service, as she was condescending and unhelpful when I inquired about vegetarian options.
Great little cafe that is still open during the construction of the building. I had the zero to hero bagel sandwich (only vegan breakfast sandwich) and my husband has the Jimmy pesto breakfast sandwich. They were both pretty good. There’s also a couple of vegan pastries, too. Also, my latte was delicious!
finally a cafe with great vegan sweets and more than only one. No longer feel like a deprived vegan lol . Delicious. Thank you. Also the coffee was great too...the classic was a great dark roast. oh and did i mention they have soy....hallelujah!!!
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Construction on going but so glad revival is still open! The food is great. Just miss having the outdoor patio.For parents, warning there is no changing table in the bathroomsKid-friendliness: No changing table in bathrooms
A bit lost within a large building being refurbished however a great find once found. Good selection of food and hot drinks. Lots of seats and friendly service. Washrooms available.
Fairy Shortbread Cookie (Vegan, Coconut)
Harissa Explains It All (Vegan, Sesame)
Pecan Breakfast Cookie (Vegan, Gf , N)
Granola Bar (N, Vegan, Gf , Coconut)
Zucchini Cardamom Muffin (N, Vegan)
Caramel Cream Cheese Brownie (Gf)
Housemade Sweet Potato Chips (N)
Paleo Cookie (Gf, Df, Coconut)
Fried Potato Of The Day (N)
Blackberry Chamomile Muffin
