Update: changing my rating to good. I’m happy with the corporate response. Was refunded my order and gave me $15 to my next order. Understood that things happen and may no be entirely their fault as the Uber driver was involved with the delivery. I will say I was very very impressed with the quick response to make things right. Very rare these days you get that out of a large corporation! Well done shake shack!Dont order delivery from here. Food always cold. This time the Drinks missing. Called the store and no one picked up all night. Called the Uber driver who this store partnered with basically not their problem. Even tipped her $10 bucks!!! Said they didn’t give her drinks…on the receipt...
Shake Shack is one of my favorite spots for burgers and I truly enjoy every bite. Their burgers are genuinely hand-formed and crafted with care. While I was on a little adventure off the beaten path with some friends, we found ourselves in Melville. Tastes can vary, so this is likely just my personal opinion, but everything I had was outstanding. I felt really comfortable as a guest.
I used to order from here frequently, but the last two times resulted in quite a stomach issue, to put it mildly. I believe the double shack burger and cheeseburger were the culprits, as the leftovers the following day caused the same reaction. They have an open kitchen, and from what I've seen, the cleanliness could use some improvement.
Shake Shack is and will forever be one of the best burger chains! The food is so fresh and filling, what's not to love? I also love that they have so much variety! I got their veggie burger in a lettuce wrap with kimchi season fries and a vegan milkshake. No one else does it like them! 10/10
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I placed order for hamburger well done. man which was working there yesterday forgot and gave hamburger with some pink spotsMy hamburger was well medium!! I did love my seltzer
First time dining there.Good burger joint, modern style ordering.Food was good.Reminded me of Five guys,which I like.We'll be back.
Great meal and we were served by Michelle who is so sweet and
everything was wrong w my order it wasnt that hard either mad
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Great location.Service was quick.The food was hot and great
Family-friendliness: This restaurant is great for kids.
