"Most of the kiosks were out of order, but fortunately, this location offered a drive-thru. The drive-thru experience was efficient, the staff were friendly, and the food was good."
I wanted to share my experience at this location, which has been drive-thru only for the third consecutive week. While I can understand the situation, waiting in line for 30 minutes is simply unreasonable. As I sit here, I can't help but feel frustrated by how the information has been communicated. It seems like the attitude is that they "put the chains up" to imply that the inside stations might be closed, which adds to the frustration.
It feels like I'm expected to wait in line until happy hour ends, which seems counterproductive to the promotion they're offering in the first place. Honestly, no drink is worth this lengthy wait, so I've decided to leave. I've made my point: I won't be re...
Overall, it was a disappointing experience at this restaurant. Due to the closed stalls, I had to go inside. Once inside, it took an eternity for someone to respond to the speaker. Somehow, I ended up paying for the wrong order, and when my food was delivered, I was informed that I hadn't paid. The staff member even attempted to charge me again after I showed proof of my bank transaction. After some time, she finally figured it out, but I ended up being charged more and received a smaller refund. Eventually, my food arrived at a lukewarm temperature. I had ordered a large chicken sandwich but received a small one instead, and my burger was also prepared incorrectly. Throughout the process, t...
This restaurant would benefit from implementing more efficient systems to improve daily operations. The staff seem to be on a mission to demonstrate just how unreasonable the notion of raising the minimum wage is. Don't expect a typical fast food experience here; plan to spend at least an hour to get your lunch. Instead of mobile orders, it might be more efficient if customers could prepare their own food in the drive-thru. I'm sure that would still take at least 30 minutes. I waited over an hour just to get some ice, only to be told that they wouldn't bring it because the store was already closed, despite us placing our order an hour before closing time.
That's the third time this happened. I often come here because of working time and customer service with going through is great, but the chefs regarding order processing and order processing are absolutely terrible. And you wonder why Chick-fil-A is who they are. Every time I don't pickles no onions no salad no tomatoes yes it comes up there and today I made it a point to ask the window You don't have pickles no onions right and he said yes, this is ridiculous only young children there is no management presence, no matter what please don't spend your money in this sonic and help with this issue a big problem in our country!!!!
Reserviere jetzt einen Tisch
The server was rushing so much that she didn't even stick around to receive her tip. She also appeared to be in a bad mood. I waited over 15 minutes for my food, which was served cold. I asked for the cold fries to be replaced, and 10 minutes later they brought out two large, hot fries. While I appreciate their effort to fix the issue, I can't help but wonder why they didn't get it right the first time. My burger was still cold, and my soda was flat.
We arrived 15 minutes before closing and first tried through the ride thru. As soon as we got to the speaker, there were no employees. We tried to take their attention, but no one took our order. Then we went to the Drive In stations and pressed the button. We waited five minutes for no answer. At this point we just went somewhere.
My burger was good. The onion rings were fresh and good. My fries, however were room temperature cold and slightly soggy. This makes me feel like they were sitting out or cooked way before my order was placed. This tells me there is lack of management or consistency when it comes to providing fresh cooked food.
You really can't beat the deals at Sonic. Today (10/31), they had corn dogs for just 50 cents! I've never had any bad food from Sonic, which is why I keep coming back. I just wish they offered sauerkraut for the hot dogs, although I might be in the minority on that one.
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Food was real good. Quick and friendly service. But the sign says the patio is open at 8 am but the inside is locked at 1145 am and the order booths are closed with no explanation. Drive through only. We ate at the outside patio which was nice.
Most of the kiosks were out of order, but fortunately, this location offered a drive-thru. The drive-thru experience was efficient, the staff were friendly, and the food was good.
