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"Really good delivery on uber eats and service in store is also great. Coffee is always strong. Nice clean store."
Telefon: +441215535974
Adresse: Birmingham Road, B71 4JH, Sandwell, United Kingdom
Reservierung, buchen
Stadt: Sandwell
Gerichte: 0
Kategorien: 5
Bewertungen: 1917
My partner and I went in for a drink. We decided to do some content creating whilst we were in there. A female worker spoke to us in such a disgusting manner that I was absolutely appalled. Her attitude was shocking. To top it off, she went behind the counter and spoke about us to the other workers as she laughed. She then avoided eye contact with me and didn’t even turn to my direction. We didn’t even do anything to make her behave this way. Worst customer service I’ve ever experienced. I’ve been with family before and they got our orders wrong twice. If you don’t mind extremely poor customer service, go to this place
Chole who served us was very rude and unprofessional made coffee when told it was cold took it off us remade but was still not as hot as usual. Once we moved she started talking to others behind counter about us. Also not always able to get seat as far to many in there on lap tops taking up tables and when there is a free table it full of used cups. Whilst staff stand around doing nothing waiting for others to be disapointed
I came to the Starbucks Drive Thru in West Bromwich and had an awful experience. Firstly the lady was extremely rude when I asked her if they were taking card. We then had to go and draw some cash out and came back. When she was giving me my change she dropped the change down the drain and said “it was only 5p and I can’t give it you back anyway”. It was not 5p it was a few pound. SO RUDE!!! I will not be returning.
I popped in to get a frap.. I understand they have a drive through, but there were literally 9 staff members.. more than half standing having a chat.. while there were less than 3 customers inside and it still took 15 minutes to get a frappe chino! That was really frustrating as a customer... I understand if your short staffed, but come on.. serve ur customers.. we have better things to do than watch you natter! Reserviere jetzt einen Tisch
the barrists are always on the point, really happy and polite! when asked or to take an order, will help without considering in which they usually get a lot of posture from some, but not here! drinks are always well served and tbh never filled! I'm never disappointed. I place great only 10 minutes from me, so I am quite biased, but about all really great dieucks and service:
Staff was inconsiderate and extremely rude. They were sat in the customer seating during the pandemic and made us wait 20+ minutes for 2 drinks. I politely asked if i could sit and the girl said “you don’t work here c*nt” . I was not impressed
my favorite coffee, so it's nice to have a filiale close. I always find the atmosphere and cheerful, and this two g is not an exception. Nicely decorated and clean, personal are friendly and helpful. the best flat white on the high road imho.
really practical as it is open 24 hours, ideal for this late night they pick me up or treat me. is perfect and usually quite fast. that was a retter during the shutdown. friendly staff. can be slower if very busy, but that is recommended. Reserviere jetzt einen Tisch
my favourite coffee does not fail to disappoint, especially this two-g. the personal was polite, and the drink was made fast, but with high quality. excellent choice for hot and cold drinks, only wish that it died more than costa!
Really good delivery on uber eats and service in store is also great. Coffee is always strong. Nice clean store.
