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"Lots of seating, pour over with a smile. Chloe was super friendly. Other locations would be wise to copy what you're doing here. Oh, and they also had the Whole Earth packets in stock. Keep it up!"
Telefon: (+1)9545140859
Adresse: 101 NW 136th Ave, Sunrise I-33325-2643, United States
Stadt: Sunrise
Montag: 05:30-21:00
Dienstag: 05:30-21:00
Mittwoch: 05:30-21:00
Donnerstag: 05:30-21:00
Freitag: 05:30-22:30
Samstag: 06:30-22:00
Sonntag: 06:30-21:00
Gerichte: 0
Ausstattung: 4
Kategorien: 5
Bewertungen: 2057
Every time I order a venti cup of green tea latte hot) here, I always got not even half of the cup. I noticed it because I drinked this a lot before, and when I started ordering at this location just moved to the area) , it felt super light, so I opened the lid to check?.gave me a disappointment! I just thought that maybe it was a busy time, so I kept giving them so many chances until today, I could not accept it anymore! Only when I gave them tips, then I will get a right size of cup, and when I don?t give them tips, I will just get the same thing all over it?s even tasteless sometimes too even though it?s described as ?4 scoops of greens tea in a venti size). They are totally cheating with...
So after living IKEA I decided to place an order from here and pick it up, so I placed an order through the app for curbside pickup, however after arriving and waiting over 15 minutes I decided to get out and walk in to get my drinks. This is when I totally flipped out, I ask the lady? Hi I placed an order for curbside and I have been waiting for 15 minutes and no one came out, she?s like oh okay?.. like really????? She didn?t even care, then asked for my name, here?s when I notices my drinks were sitting there on the counter the whole time. This is unacceptable and ridiculous, terrible customer service and bad business. Never coming here again.
I have never been to a coffee shop as nice as this one. Both of my daughters are also regular customers at two different locations of the same chain. I have been a loyal customer for the past 5-6 years, and the staff at the location I frequent the most, both old and new, are incredibly kind, helpful and friendly. I have noticed that once they get to know regular customers like myself, they remember our names and always greet us with a smile. Even customers who do not visit often are still welcomed with a smile.
Gale...worse manager and customer service, the impression you gave me is that you hate your job,sad, not my fault ...if you can't help a customer because you are unhappy doing your job , then Quit! And don't make a Starbucks loyal customer Like me upset.
Lots of seating, pour over with a smile. Chloe was super friendly. Other locations would be wise to copy what you're doing here. Oh, and they also had the Whole Earth packets in stock. Keep it up!
