Done, just done. The customer service is well below acceptable. The new owner must think this is a gourmet sandwich shop. $12 for a run of the mill foot long. I LOVED this when the old owner was there, friendly, kind, and affordable. All of that is gone. You can get a large Pizza with multiple toppings just about anywhere for what 1 sandwich costs here. The last time I was here (right after the new owner took over) They were sanding sheet rock.. and dust was everywhere, even in the food, (you could write your name in the dust on everything) yet they still served it. I thought I would try 1 more time a year later... nope, I'm done for good now. I was there at 12:30 on a week day (lunch time)...
If I could give less than one star, I absolutely would! The staff here are incredibly rude and unfriendly. I ordered a BLT, expecting the usual amount of bacon—typically at least four pieces, and sometimes even six—without any extra charge. However, they only put two slices on my sandwich. When I politely asked if I could have the normal portion, explaining that I've never received just two pieces when bacon is the main protein, the employee flatly stated that it would cost extra. I was taken aback—extra charge for what? The conversation simply halted there, and he just stared at me, showing no willingness to accommodate my request. I decided to leave and went to a nearby Noble location, whe...
Came in, no wait, no line NOT BUSY. Rude service and rushed for NO REASON. Repetitively asking what I'd like as I just walked in (around noon 12/10/2021) clearly looking at menu. As I started speaking walked away to help somebody else and also walked into the back. There was no point even even asking me. Then the girl working was sweet on the other hand. One person came in after us and the ride employee came out of the back then rushed the single person who had walked in just as he was doing me. Repetitively asking, as somebody was clearly making up their mind, and being pushy the whole way through. Rude. And this coming coming from somebody who worked and managed food and customer service f...
The woman who made sandwiches for our group today was one of the most positive, kind, and dedicated individuals I've ever encountered. MAMA, we truly appreciate you and the thoughtful way you treated us. And did I mention that she was the ONLY one working there? Despite the pressure, she was incredibly efficient and warm, even though she could have easily been frustrated or overwhelmed. Thank you so much, dear. Your passion for your job and your customers served as a valuable lesson for the high school students who visited your shop today. We are grateful!
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App doesn't work with the store certain promotion codes don't work with this store I don't know if it's the store itself or if it's the franchise messing with things maybe the app, but trying to use the app with the store irritates me so much I don't even want Subway anymore today so between the app and the franchise I feel bad for these owners losing money because they can't create products that work. Maybe these franchise owners should get together and Sue corporate over the money they lose
I was in line with just one person ahead of me, and it took 10 minutes to have my order taken. When I went to pay, I tried to use my Rebels card for a free 6-inch sandwich with the purchase of another and a drink. However, they refused to accept the card, so my bill for two 6-inch sandwiches, a drink, and a bag of chips came to nearly $20. This place has gone downhill with the new owners and staff. It used to be a nice Subway restaurant, but I won't be returning.
I went to this subway today, ordered a few sandwiches for family that’s Ill with COVID, No I wasn’t in contact at all… however the two young ladies there really showed a lot of love, amazing customer service skills. Quick with the art of making subs n bowls. Thanks I’ll definitely be a LOYAL GUEST of this location… Oh an I tried a new sub recommended by an employee The Garlic Chicken sandwich I GIVE IT A 5/5
Made an online order at 545 on my way to work. Get there and the door is locked as the manager decided to close early… it was 552. Called and she said she would void it…. It should have been ready. She called me back repeatedly as I was trying to pick up food at another place because I was not going to be late for work. NEVER GOING BACK
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Aka Mama is the absolute best! She really puts love in to every thing she makes. She is so warm and has a way of making everyone feel special. Thank you Mama I'll be back to see you soon!
A+ Clean restaurant. Always a friendly atmosphere. Mike Carol are professional, friendly and very personable when ordering your sub.
