The sign clearly indicates that the restaurant closes at 10 PM. I arrived at 9:45 PM, and while the "open" signs were still lit and everything appeared ready for business, an employee was locking the front door. When I approached, she turned around and told me they were closed. A customer had just walked out through another door right before I arrived, which made the situation even more confusing. The employee, HONNEY DÍAZ, insisted that they were closing at 9:45 and refused to take my order. If the official closing time is 10 PM, why are they shutting down early?
I ordered two tuna melts and a turkey sub. The staff seemed either inexperienced or a bit disorganized, as they kept bumping into each other and appeared unsure of their surroundings. Both my husband and I ended up with food poisoning from the tuna, while our daughter seemed to be fine after eating her turkey sandwich. Unfortunately, it’s likely that we won’t be coming back to this location.
The señoras were trying to charge me double pepperoni because they can’t substitute salami for bacon. I don’t want double nothing. They had some horrible service accusing me of just trying to get a discount. I never even talk about prices but the woman started saying it’s going to be charged double, she brought it up.BEWARE !!Just go to the one on mission
I walked in and wasn't greeted. A girl named Rubi, who had a very unpleasant attitude, helped me. She rushed me while I was ordering and seemed annoyed when I asked for extra mayo. She was really rude and unfriendly. If she doesn't like the job, she should consider leaving.
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The service at Subway was excellent; the cashier was very friendly, and the food arrived hot and fresh. The restaurant itself is clean and pleasantly decorated, making it a great place to enjoy their diverse menu.
The Pomona location offered excellent service! Even though I live closer to the Ramona/Riverside location, I've experienced poor service there every time I've visited. Great job, Pomona!
This Pomona location was definitely the best. They made my sandwich exactly how I wanted it, and the customer service was excellent. The employees were friendly and helpful.
The customer service was excellent. A huge thanks to Hanny, who was extremely patient and friendly while taking my order. The two girls were wonderful!
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The girl who helped me was so polite and I had a great experience. Plus the sandwich was perfect ?
I've known the owner since childhood, and this place is fantastic!
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