I've been a regular customer at this Subway for many years, and it's clear the employees recognize me. My wife received a free sub for Christmas, and I attempted to use it today, March 2nd—just one day past the expiration date of March 1st. While it would be easy to criticize the absurdity of a two-month expiry period, that's not really the employees' fault. However, despite my frequent visits over the past week, they refused to honor the gift certificate just one day late. Do they not know how to take care of their loyal customers? Initially, I appreciated the new owners, but now I think I’ll be staying away.
