"I had a good experience at this Subway, it was better than couple other Subways in the area. Not sure why so many people gave 1 star rating, maybe expectation was too high."
When I presented my receipt at the cashier's counter, she refused to honor the promotional offer, even though I had followed the instructions and noted the offer code. She shook her head repeatedly, so I asked to speak with the manager. Unfortunately, the cashier did not call for the manager for the next five minutes and continued to assist other customers.
Eventually, the manager arrived, and after discussing my receipt in a different language, they ultimately denied the offer again. Thankfully, a customer behind me spoke up, confirming that the free offer is indeed valid at all Subway locations and that I had the right to file a complaint if they persisted in refusing it. After some discu...
Person making the sandwich was obviously sick and coughing everywhere while building my sandwich and wasn?t even trying to hide it. I get it, Ive worked in food service and restaurants and unless you?re literally on the verge of death, management/ownerswill insist you come in and are willing to risk as many peoples health than be short staffed, but at least have someone cover inthe front while you work in the back away from others or make an effort to look like you?re not sick. I immediately threw awaythe sandwich in the bin right after she handed it to me and vowed never to step foot in that Subway ever again. I want to make anote that this is the second instance at this location which prom...
The person preparing my sandwich was clearly unwell and was coughing without any attempt to cover it. I understand how challenging it can be in the food service industry, where management often pushes staff to come in, even when they're sick. However, it would be better to have someone else handle customer service while the ill employee works away from the public, or at least make an effort to appear healthier. As soon as she handed me my sandwich, I threw it away and decided that I would never return to this Subway. I want to mention that this is the second time I've encountered an issue at this location. I gave it another chance, hoping the first experience was just a one-off, but it seems...
I had a very disappointing experience at this restaurant. The attitude of the waitstaff was incredibly rude. I mentioned my order four times, but she ignored me and continued to chat with her coworkers. When it was time to choose the sizes of my bread, she didn’t even ask and just laughed. When I requested a fork and knife, she handed me a used knife without any wrapping. I pointed out that it was used, and she took it away to throw it out. Overall, her behavior was unacceptable and it created a truly terrible experience.
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The staff was not very attentive during my visit. The bread and cookies were burnt, and the portion sizes seemed inconsistent. Overall, it felt like there was a lack of care in their work. My girlfriend and I ended up suffering from food poisoning the following day. I would not recommend dining here.
The service at this restaurant is swift, but there isn’t a lot of seating for guests. The bread is freshly baked, and its quality matches that of other Subway locations. It's conveniently located in the center of a busy shopping area, but you might miss it due to the many nearby choices.
Horrible service. The staff could definitely benefit from some customer service training. They were rude and careless while making a simple sandwich. I felt compelled to leave a review after visiting this location for the third time. I won’t be returning, that’s for sure.
Honestly the worst customer service I have ever experienced in any food setting .. sad pet is , it?s like this everyday with not an ounce of change .. management seriously needs to be reconsidered at this location.
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I had a good experience at this Subway, it was better than couple other Subways in the area. Not sure why so many people gave 1 star rating, maybe expectation was too high.
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