The customer service at Sushimania Whetstone is awful. Some of the staff, including the night duty manager on November 10th, 2023, were extremely rude. They insisted on separating us from our family when we only wanted to order from the a la carte menu for dietary reasons. While my family ordered 4 bottomless meals, they humiliated us and never apologized. It is worth noting that had we wanted to cheat, we could have ordered just 1 bottomless meal for 6 people. I attempted to contact the Head Office via email, but received no response. Additionally, their contact number and email are not working.
We have been to Sushimania Whetstone a few times over the last year. The staff here are quite nice in comparison to the rude staff at the Golders Green Sushimania branch. A girl named Emily served us when visited last and she was amazing. Nothing was too much trouble for her and an asset to this place. She was really lovely to all the guests and to the children. Regardless of the tips, I hope the compulsory service charge Sushimania charges actually goes to deserving staff members like these in full and are not held back.
So I have visited this restaurant on a number of times. We have ordered from the all you can eat buffet and from the A La carte menu. The food on the A La carte menu besides have a larger variety is much tastier. The buffet menu is also very good, a great option if you are really hungry, still has a huge variety to choose from. Everything was freshly made. I love the fact they have now gone digital to order from buffet, makes it so much easier and definitely more professional.
delicious sushi, great magnificent tempo and gyozas! the temaki could be better, it was filled with rice and just a piece of salmon and a piece of avocado. good price for everything you can eat and the system with the online menu is easy to use. overall the personal is friendly. will definitely return! highly recommended!
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The restaurant space is very comfortable, with plenty of room between tables. The staff is friendly and the food was fresh and served promptly. Emelie was especially welcoming and attentive, ensuring our experience was enjoyable and explaining how to order using a QR code since I was unfamiliar with the process.
it is really very nice occasional! I probably go once a month. order them to eat via an app on their phone and the very attentive staff readily available to help. Hot food comes out hot. I use the never-ending menu! order as much as your drink. in any case worth visiting to discover for yourself.
the service, eating and the ambiente of the place is wonderful. the personal is super friendly! I prefer this sushimania in the North Finchley high street. in any case it is worth checking out! the midday half price offer is amazing.
I eat here regularly. The half price deal is on every lunchtime. Very good food. I can feed my entire family including two kids for around £40 and we all leave happy and very full. I would highly recommend.
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We visited restaurant as a family today. The food was amazing veg gyoza was amazing. We opted for half price. It was a good price. The staff were very friendly and attentive. We will be there for sure.
Beautiful restaurant with good value Japanese food. Lunch always half priced.
