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"The mango yogurt is the best, and i love that they have chopped up strawberry pieces"
Telefon: +18042224808
Adresse: 4450 S Laburnum Ave, Richmond I-23231-2478, United States
Reservierung, buchen
Stadt: Richmond
Webseite: https://www.sweetfrog.com/stores/frozen-yogurt-cleancity/35125
Montag: 13:00-20:00
Dienstag: 13:00-20:00
Mittwoch: 13:00-20:00
Donnerstag: 13:00-20:00
Freitag: 13:00-20:00
Samstag: 13:00-20:00
Sonntag: 13:00-20:00
Gerichte: 0
Kategorien: 5
Bewertungen: 1201
Sweet Frog is a great place—always clean, well-organized, and offering a nice variety on their menu. However, one thing that really bothers me is the tip jar at the cash register. Tipping should be reserved for those who provide exceptional service, like waitstaff or bellhops. The staff at Sweet Frog simply keep things tidy and handle transactions, which are part of their job. Would you tip the cashier at a grocery store for scanning your items? I believe it would be better to remove the tip jar entirely.
I just noticed I gave a 3-star rating instead of 4 stars. The lower rating was mainly due to the understaffing during my visit, which clearly put a lot of pressure on the one employee working. Despite that, the dessert was delicious and generously topped. Although the staffing situation needs improvement, I appreciate the owner's willingness to make amends. Regardless of any discounts, I will definitely return because the frozen yogurt is amazing—that’s why I keep coming back.
I gave two stars for convenience. I rarely go to this location and when I do it?s the same flavors. This is the only location in this area AND I KNOW this spot has to be bringing in cash, why not use it to fix up the store?! Get some newer and updatedfixtures that other Sweet Frogs have that are a lot farther away. Choose different flavors. The owner of this location is takingadvantage of the vast amount of people in this area all because of-convenience! Yeah, I said it!
Sweet Frog is by far the best location I've visited! Chole provides amazing customer service, especially since the pandemic. She greeted us warmly when we arrived and when we left, and my two little boys absolutely adored her. We celebrated my oldest son's birthday there, and the restaurant was very clean. The kids loved their frozen yogurt from the menu. Huge thanks to Chole for making our experience wonderful! Reserviere jetzt einen Tisch
Will not return!!! If you 're a rewards member and get the text messages for special deals on cup sizes or anything...THEY WILL NOT HONOR IT. I was informed that due to this location being non-corporate they don 't participate in corporate offers or rewards. So before you drive 45 minutes in 110° weather with 3 kids you want to congratulate for doing well in school, save your time, gas and $50 for this trip.
Best SWEET FROG EVER Chole is AWESOME She Has the Best Customer Service I Have seen Since the Pandemic lol She greeted me in and out the door and my two little boys loved her !!! It was My oldest Birthday : the establishment was very clean and my kidsloved their frozen yogurt . Thank you Sooo much Chole for making our experience GREAT : !!
They ran out of lids, so I had to use their saran wrap from a dirty box. Almost changed my mind. Then they turned the machine around so I could Sign, and it forced me to give the cashier a tip!! What about a discount for no lid?
Spent $8 on the most mediocre sweet frog. Literally no flavors to choose from one was broken and the other was empty. All other 4 flavors were vanilla. Minimal toppings will not return. What a rip off. Reserviere jetzt einen Tisch
This location has closed down for a while due to them having roaches crawling in the treats not sure why it is is even back open.
The mango yogurt is the best, and i love that they have chopped up strawberry pieces
