I would like to file a complaint regarding this particular Taco Bell location. It is undoubtedly the worst Taco Bell in Sacramento! The Taco Supremes are consistently underfilled, with shells that barely hold together and a disappointing amount of cheese—barely five shreds at most. In contrast, when I visit the Taco Bell on Eastern Marconi, the tacos are fantastic—crunchy, overflowing, and generously topped with cheese. I've never experienced any issues there. Furthermore, every time I try to call this location, they never answer the phone. And don't even get me started on their beans—they're old and unappetizing.
The staff at Taco Bell seems tired and overworked. During the remodel, they built a wall that blocks the kitchen’s view of the lobby, so employees have no idea when there’s a line. They also introduced self-service kiosks, but when you approach the counter, the employees often roll their eyes. This has been going on for months. Yes, I want to order from the menu, but I also expect some level of service. Owners, please improve. Hold your establishment and employees to a higher standard. You might not see a great ROI immediately, but your customers will definitely be happier.
There are generally few issues with this location, but my recent experience was disappointing. Tonight, I waited over 20 minutes with just two cars ahead of me. After placing my order, I asked for a Dr. Pepper but was told they didn't have any. I decided to skip the drink instead, but the staff continued to suggest other beverages. As a pregnant woman, I really craved a Dr. Pepper—if anyone's been pregnant, they understand that sometimes all you want is a specific drink.
The manager, Sarah, is extremely unprofessional. There's no justification for making me wait 45 minutes for a mobile order because of your team's errors. You mentioned that other cars in the drive-thru were prioritized and that there was a staff shortage, which is why I had to wait. However, I saw no sense of urgency in you preparing my food personally. Overall, the management at this location is just disappointing.
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I went through the drive-thru for lunch today and ordered the Cheesy Gordita Crunch combo. Someone needs to realize that using an old, hard, stale taco shell in a Cheesy Gordita Crunch doesn’t make it any softer or tastier. This is the second time I've had this issue at this location. They might save a few dollars on food costs by skimping on freshness (priced at $3.49), but they’ve lost me as a customer.
I just got back from Taco Bell and, once again, the service and the speed of the food were outstanding. Jason at the drive-thru was fantastic. He was respectful, friendly, and demonstrated professionalism beyond his years. His kindness and exceptional service really impressed me. I hope to see him at the window next time. Kudos to the management for training such an exceptional young man!
The food at Taco Bell can be inconsistent lately. The staff varies in their level of friendliness and effort, with some showing genuine kindness and others not putting in as much effort. I believe that all Taco Bell locations should prioritize kindness in their drive-thru service.
By far, the worst Taco Bell to go to. It’s been a few times I would try to order around 12:30am and they would say we are not taking any orders. They close at 2am. Not the employees faultTaco Bell stop short staffing your workers.
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They always get our order right. The food is usually excellent, though this time it was a bit cold for some reason. The staff are young but very professional, which I really appreciate.
You guys always forget the hot sauce like 10 out of 10 times. Your DoorDash peeps still want hot sauce when we press the buttons specifically for it.
Chipotle Ranch Gegrillter Hühnchen-Burrito
Doritos Cheesy Gordita Crunch Nacho-Käse
Nacho-Käse Doritos Locos Tacos Supreme
Chalupa Supreme Aus Schwarzen Bohnen
3 Doritos Locos Tacos Supreme Combo
Frühstücks-Crunchwrap-Kombination
Frühstücks-Quesadilla-Kombination
Hühnchen-Quesadilla-Kombination
Vegetarische Mexikanische Pizza
Zimt-Köstlichkeiten Im 2Er-Pack
