I had a disappointing experience at Tex's Chicken Burgers. I went there hoping to enjoy a delicious chicken sandwich combo, but unfortunately, I was let down. The wait for my food was excessively long, even though the restaurant was not busy. When I finally received my order, the mashed potatoes were cold and unappetizing. The kitchen staff displayed unprofessional behavior by chatting amongst themselves and using their phones instead of attending to their duties. The front customer service was also lacking, as my concerns were brushed off without any effort to address them. Overall, my visit was unsatisfactory due to the long wait, cold food, unprofessional staff, and poor customer service....
Wish there was a zero star option, Ordered on app and it was suppose to be ready in 10 min, but after 30 min, it was still not ready, they were full filing it as you come so what is the point of ordering and paying in advance. 5 people walked in after me and picked up their orders and yet my order was not done. The guys in the front must hate their job, very bad service and work ethics. Staff seemed either over worked on low wages or lazy. The only working person in the front was the girl and rest of the male guys were just killing their time. Food is not so great just ok so I would not waste my time here again.
Didn't had good experience today, not coming back ever again. The staff looked overworked, uninterested and tired, the only one fulfilling the orders in front was the girl. There is no system of order pick up when placed through app. 5 people came in after me and the girl packed their order and gave them not even considering I was there before them. The male guys in front looked uninterested in work just kept ordering the girl to-do all orders. Sorry very bad service, hope the girl gets a raise to work hard on behalf of all the male guys who are just there to crowd the front area doing nothing.
On Saturday, I ordered spicy chicken online, the guy who took my order was so benevolent, took my order properly and gave me the exact ETA when the order will be ready, I don’t give reviews so often but this was special because sagar the one on counter gave me the best service I ever got from any restaurant and Simran the one who cook food was so professional with his work and gave me the best cooked chicken legs i ever got in my life.
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The staff was okay, the service was quick and easy. They packed the chicken in a very small box and the biscuits were smashed, they need a bigger box. They were out of Ranch dressing and utensils, even though it wasn't too busy. The restaurant could use a little more cleaning.
I sit in to eat wanted to wash my hands only to find out the restroom out order for a while. The staff said the manager knows. Had to go. I have pictures to prove. The restroom should be in service as long you have dine in.
The Food price was reasonable and the quality of the food was great. I loved the sandwiches. They were awesome in terms of representation and taste. The guy name Ayaan was very nice and humble. Good service
The chicken was outstanding. This is a fantastic spot for delicious food. The staff, particularly a young girl working at night, was exceptionally polite and professional. A must-visit!
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It's a wonderful chicken place that also caters to the Muslim community. If you are looking for a lot of food. One of my favorite chicken places. It's better than KFC in my opinion.
Workers talking alot over the food. No hair nets and no masks. Had to wait for fresh chicken 20 minutes, and it wasn't even good.
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