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"Keep it simple horrendous service. Staff rather interested in what was happening in each others lives, not looking after customers"
Telefon: +441444483146
Adresse: 98 High Street, RH16 2HP, Mid Sussex, United Kingdom
Reservierung, buchen
Stadt: Mid Sussex
Webseite: http://www.thebentarms.co.uk/
Montag: 10:00-23:00
Dienstag: 10:00-23:00
Mittwoch: 10:00-23:00
Donnerstag: 10:00-23:00
Freitag: 10:00-00:00
Samstag: 10:00-00:00
Sonntag: 10:00-20:00
Gerichte: 10
Kategorien: 5
Bewertungen: 3039
I booked a table for 4 for Thurs 1pm lunch, (not expecting it was really necessary as most pubs are not overbooked on a weekday but wanted to make sure we got a table) Good job I did, as the place was virtually full and I saw a group of 4 who just popped in on the off chance politely turned away. Our group of 4 all went for the 3 course set menu at £21.50 and everyone was delighted with their starters, mains and desserts. Everything was really good. Our starters were 2 prawn cocktails a mushroom and feta something and a prosciutto dish. All were beautifully presented and generous portions. 100% polished off Mains were 2 cod in crumb with crushed potatoes and veg. A chicken curry with rice a...
The service was terrible. Waited over and hour for food and no one once came to tell us that there was a delay with the food. When the food came it’s wasn’t nice and over cooked. When speaking the the staff they were rude and didn’t know what to do. The manager didn’t help or come and sort the situation. This is poor management and something that should be thought about. The staff should learn how to talk to the customers that they have as they are going to loss business if not.
Visited Friday night. As usual it was a really nice meal and fairly priced. All the food is cooked from scratch using good quality ingredients. You can tell from the freshness of the ingredients and the taste it's done properly and not microwaved. The home made bread is absolutely lovely! The pub itself is cosy inside and has a big back garden. Staff were friendly and helpful. Recommended.
The service from the staff deserves 5 Stars to be fair. They were very kind and accommodating. The food was a bit average and a tad too expensive to warrant where they place themselves. I’m hoping the mark up is reflected in the service and not the food and it’s passed on to the staff in terms of pay and recognition coz it’s not the quality of meals that warrants this. Reserviere jetzt einen Tisch
Stayed for 1 night to visit nearby Bluebell Railway. Poor bedrooms . We had someone actually entering our bedroom at 11.15 PM . I complained to the manager the next morning who was not at all interested despite the safety implications and we did not even get an apology. Would not recommend despite the excellent meals.
Long weekend exploring West Sussex. Stayed 3 night at the Bent Arms in the lovely village of Lindfield. A lovely old timbered Inn, a friendly local atmosphere with great food. Helpful staff and good simple rooms. A good base for seeing the coast and countryside.
Food was absolutely delicious. Probably the best 'pub food ' I have had in a very long time. The staff were friendly and attentive and the food was certainly value for money. Would definitely recommend.
Extremely disappointing. Lazy workers who just could not be bothered. Gave up in the end as the few who were working were actually just wandering around avoiding doing anything. Will never go again! Reserviere jetzt einen Tisch
Managed to get a table for my Birthday lunch .Made us very welcome and it was 2 pm . Wonderful food , perfect service. Crème Brûlée was amazing .
Keep it simple horrendous service. Staff rather interested in what was happening in each others lives, not looking after customers
