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"Lovely welcoming restaurant. Good food. Friendly staff."
Telefon: +441959577605,+441959577311
Adresse: Westmore Green, TN16 2AG, Tandridge, United Kingdom
Stadt: Tandridge
Webseite: http://www.thebakeryrestaurant.com/
Gerichte: 10
Kategorien: 5
Bewertungen: 2875
Went here for dinner with my wife. The service was way below par. When we ordered a bottle of wine and a bottle of water the server just put it on the table and walked away. No wine cooler, didn’t open or poor the wine and didn’t open or poor the water she just plonked it on the table. The ambiance was dire. There was 1 table there when we arrived and they left before our main meal came out and then there was 1 new table arriving as we were leaving. So during our meal we had the whole restaurant to ourselves. The was no background music or anything other than our own conversation the only thing we could hear was the football being played on the TV in the bar. The food was not nice at all. We...
We arrived to find out the restaurant door was shut then a lady came asking what we want we said we have a booking at 2.30 she went away to check She advised us oh yes you do but the chef has left for the day!! On their web site details it said it closes at 5.00 pm but obviously this is not the case. We then at to try and find an alternative but not easy on a Sunday afternoon We eventually went to a small friendly restaurant who made us welcome. This leaves us feeling disappointed with this restaurant.
Hit and miss so depending on when you go. My lunchtime visit was great so I thought I give it a try in the evening. Won’t be going back, prawns were raw on the inside, didn’t rectify the issue, took it in and tried to cook it but I knew they didn’t do anything, just waited 5 minutes and bought it back out as the prawns were cold, just said that’s how the chef does it. Chips were so hard it could off been sitting there under the heat lamp since they opened. Terrible experience,
Despite booking a table online and receiving confirmation it was closed when we arrived at 19:40, I phoned a confused sounding lady said she’d be there shortly. They subsequently messaged me with the following: “Thanks for the message. I've checked since morning and it was only booked for lunch which i served. There were no dinner maybe you've booked late. But thank you for calling me a confused lady. God bless you and sorry for the inconveniences.”
The Bakery is under new ownership and it shows. The menu is shorter, but that is no bad thing as the chef can concentrate on his main dishes.. The chef is very good and all our food was lovely. Tony, who is the main man front of house was on holiday so things did run as smoothly as they might have done. I think they just need time to settle in and take stock. It will not stop us going back.
According to them, our booking via OpenTable didn't reach The Bakery Restaurant. When we arrived (after 3 hours journey) he told us even if we had booked he couldn't accomodate us as his chef had resigned. He didn't even bother to phone us to warn us about it. We had to find an alternative for us our guests.
On arrival informed that there was no chef and had not had a chef for 5 weeks. Place smell of moth balls. What looked like the owners were eating round a table said they would 'sort me out ' presumably with food. No thanks! OMG what has happened to the much loved Bakery.
Although quiet on the day we went it is a great place to enjoy the wonderful food. The new chef is brilliant! Tasty food well presented.
Loved our stay.Smart,clean and happy environment.Lovely food and good wine choice.
