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"What a great place highly recommend staff were so lovely attentive! The pancakes are divine highly recommend"
Telefon: +441483493353,+441932450975
Adresse: 39-43 Oakdene Parade, KT11 2LR, Elmbridge, United Kingdom
Reservierung, buchen
Stadt: Elmbridge
Webseite: https://www.theteaterrace.com/
Gerichte: 1
Kategorien: 5
Bewertungen: 1177
I made a reservation a couple of weeks ago and received a confirmation email, as well as a reminder two days before my scheduled visit. However, when my friend and I arrived yesterday, the restaurant was closed. A woman in a nearby shop informed us that they had been clearing out the place for a few days. Another customer with a reservation also showed up. I have contacted the restaurant group about this issue but have not received a response yet. To make matters worse, I received an email today asking for feedback on my nonexistent visit. I hope no one else has plans to dine there soon. This level of customer service is simply unacceptable.
Great location, good experience for the children however attention to detail to reflect the price could be better, we hired one of carriages and the upholstery needed up dating as there was big holes in them, the sandwich filling was thrown together and not even, and my granddaughter aged 5 had the children's tea it came in a large tea pot and extremely hot. Will not be returning a bit disappointed due to the reputation of these tea rooms.
First visit to the Tea Terrace in Cobham for a Christmas with Santa breakfast. A lot of effort put in to the experience! Food was nice although would have been great to have ordered off a menu with a wider selection. Service good too and entertainment was great for the little ones with the elves, the grinch and Santa and Mrs Claus (Who had a great voice! . Thank you for a special Christmas event.
The restaurant was the perfect location for my daughter's birthday lunch. The venue was beautiful, the food was delicious, and we even had a princess to entertain the kids. The staff were attentive and everything flowed smoothly. It was a really nice afternoon. Thank you so much! Reserviere jetzt einen Tisch
Delicious scones, well worth the visit. Friendly staff who went the extra mile. One of the waitresses spent a lot of time with a nearby table, taking photos for them together on multiple phone/cameras and did so with patience and consideration. Very impressed.
What a wonderful place! I came here with my Stepmum for lunch for her birthday, the atmosphere was so lovely, staff so attentive and the food, well, the food was gorgeous, such big portions. I can't wait to book again. Thank you.
We had a lot of fun at this restaurant, and it exceeded our expectations for afternoon tea and entertainment. Father Christmas, the elves, and the Grinch all spent a lot of time interacting with each table.
All the women that were working around midday on Sat 5th Nov are we’re lovely and customer service was excellent! You made a 94 year old woman very happy for the day!! Reserviere jetzt einen Tisch
We had a wonderful time at TheTea Terrace in Woking. Great food and very friendly, helpful staff. My grandchildren loved it and can't wait to visit again
What a great place highly recommend staff were so lovely attentive! The pancakes are divine highly recommend
