I recently visited Tropical Smoothie Café on Sunset Boulevard in St. George, UT, and was really disappointed with both the service and the food. I paid around $15, expecting a decent meal, but the food was cold, dry, and flavorless.To make matters worse, the service was appalling. The cashier, Emmi J., was rude, impatient and displayed a total lack of professionalism. Her attitude became more and more condescending as I struggled with their online app. However, Instead of helping me out, she was patronizing and proceeded to talk down to me before abruptly closing the window in my face for simply making a request for first name.I’ve had good experiences at other locations in the past, but thi...
To make matters worse, the quality of the smoothies was subpar. We ordered a Paradise Point, but what we received tasted like a banana blended with water, lacking any hint of pineapple or strawberry. The peanut butter cup smoothie was no better; it tasted like cocoa powder mixed with ice chunks. It felt like the staff were just trying to rush us out before closing at 8 PM.
Considering we spent nearly $20 on two smoothies, this experience was very disappointing. I doubt I will return to Tropical Smoothie Cafe. The prices are too high to endure poor service and receive such unappetizing drinks.
This review is dedicated to Kelly B. I've been coming to this restaurant for a few years, and every time I walk in, I'm met with a warm smile and genuine interest in my day. Kelly trains his team to truly listen to guests and focus on the details. Each order is always better than expected, and he ensures that I leave with everything just as I want it. He’s a real treasure—polite, professional, and he makes the experience personal. I always leave feeling appreciated, which is quite rare these days. Thank you! Please never leave, and I’ll see you tomorrow!
Absolutely fantastic ran location. Consistent, delicious, fresh product every single visit. My smoothie tastes the same every single time. Thank you so so much!!! Your customer service is impeccable. Whoever is in charge here is doing a wonderful job! The crew is always friendly and fast as well. Thank you all very much for being one of the few places in town with consistent service.
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the woman gave me a death glare and was very rude. can we get a refund or a free menu item for this occurance?
Excellent management, delicious food, refreshing smoothies, and a wonderful, secluded location!
Delicious smoothies and wraps! I usually don't go here in the winter, but it was tasty ?
Don’t go here. The workers are very
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Very rude staff.
Love but too
