We usually come here often, after workouts we come to get a smoothie and a healthy wrap or flatbread. Everytime we go it seems like something is wrong, the staff is short or they are goofing around while busy. It’s usually like a 15 min wait for your smoothie and your food. Today was just terrible. The floors were disgusting, the tables weren’t cleaned and guests had to clean off their own tables. It wasn’t a few crumbs, it was trash from people not throwing it away. We waited 30 minutes and the people that ordered way past us got their food and smoothies before us. We went up and they finally handed us our smoothies. But they weren’t blended right, it had clumps of ice and fruit not all the...
I'm rating this a 3 because its actually the only tropical smoothie in the area that hasn't given me a garbage 80% filled, completely liquified smoothie lately, so that brings them to at least a 3 star... however they need to hire more people. The kids who work there are good and kind, and seem to be moving pretty non-stop but it's still not enough to keep up with the crowd, making the wait for a smoothie (as other stated) 45 mins+. Stop torturing these poor kids and hire more help. You've already started cutting back on expenses by shrinking the size of the cup (bottom is like 2 inch of hollow space) while increasing prices, the LEAST you could do is hire enough people to get the job done.
I don't even know where to begin... well let's begin when you go to walk in, how disgusting the doors and windows are. Looks like they haven't been cleaned in 3 years. When you open up the door you get this wiff of smell that is musty and smells like garbage. The kids have really no clue what they are doing there. It looks like the oldest person working is 18. The entire place is dirty. Reminds me of the boardy barn and that's not a good thing. I can't imagine how clean the fruit, veggies, and blenders are. My kids love tropical smoothie but I can't go back there. We will be driving to another location. This is NOT IT!! Please renovate, restore, and use a mop that is clean!!!
Yesterday I ordered from this location. My smoothie was not a smoothie it was basically a fruit bowl in a cup. It took forever to drink, which means it got warm, and I threw away about a third of the drink because it was just warm chunky fruit pieces. So nasty I've had wait time issues with going in person but this needs to be noted and fixed what is a smoothie if it isn't drinkable. It's literally in the damn name lmfao it's smooth--ie not chunk-ie. That is all. IRRELEVANT SN: Why are there 3 drinks that are essentially the same thing with one added ingredient starting with a basic strawberry banana.
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waited 13 minutes for one smoothie for it to be lukewarm when I got it pretty sure they forgot to put the ice in it. Heard the girl training. The new girl said we’re not supposed to put water in it but since it’s watermelon, you can. $10 for a disgusting smoothie definitely will not be coming back. to make it worse, I was the only customer in there
Found a piece of hard sharp plastic in my wrap after spitting it out!!! Lucky I didn’t swallow it. Will NEVER be coming here again absolutely repulsed and disgusted!!!! If I could give -0 stars I would
Disgusting place, walked in and it stunk so bad, nothing is cleaned, garage is overflowing, dirt and crumbs everywhere. Avoid go to Solbol
This place is good plenty of smoothie and food options that taste food. If you don't like something their pretty good at exchanging it
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Food okay, smoothies even better, had to wait a while for online order. Family excited to see acai bowls now on the menu!
30 min wait for a smoothie. Don’t even bother with this location.
