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"Rude terrible customer service rude Vera thinks she can lock someone in she needs to go sharpish. That's all"
Telefon: (+44)2089230154
Adresse: 155 Sewardstone Road, E4 7PA, Waltham Forest, United Kingdom
Reservierung, buchen
Stadt: Waltham Forest
Gerichte: 0
Kategorien: 5
Bewertungen: 1314
I was given the wrong breakfast and then the owner moaned about it behind the counter saying how “I should be more clear when ordering”. Parts of my breakfast were missing (sausage) and then I was charged an extra £1.40 for the egg that I wanted as a replacement for bacon. This is not the first time that they have moaned and made me feel like bad. Terrible customer service. A simple smile ‘sorry we’ll get this sorted’ would have been nice but instead you get made to feel like your a bad customer and your repaid by being over charged. The waitress, on the other hand was lovely. She apologised saying that the chef had got confused and corrected it straight away.
On our way home from a cancelled"al fresco"lunch at a local hostelry, we discovered this little gem. Lunch had been booked but when we turned up, all the tables with parasols were taken and as it was hailing and raining, we walked away. So glad that we did. Lunch of scampi,chips and salad was served promptly and with a smile. Yes it was not by any means busy, but the warmth of the welcome set the tone. Clean, sparklingly so. Food presented in a take away box with included salad lightly dressed. And a large chunk of lemon. Pure delight. And it stopped raining and hailing. Will return.
We have driven past this cafe promising to give it a try one day. Today was the day. What a lovely atmosphere, warm, welcoming and the food is first class and very reasonable. The food was delivered quickly and with a smile. The best cooked breakfast. Piping hot, tasty and plenty of it. This will be our go to place now. Wow what a find. Thank you all so much
The staff at this restaurant are delightful, creating a warm and welcoming atmosphere. The breakfast options are affordable and come with a choice of tea or coffee. The service is prompt and the food is delicious. I would definitely recommend this place. Reserviere jetzt einen Tisch
Reasonable prices, the coffee is really good as is food. Ordered poached eggs on toast and one egg had split. The waitress said they were making a third egg to bring over before I even noticed! Nice touch, would visit again!
A very warm welcome and the food was served up in double-quick time. The fare was well cooked and lots of it. The tables were clean and tidy and the floor clean. My Grandchildren use it often and now I will too.
Although the restaurant may not be very eye-catching from the main road, it is actually a lovely spot. The place is spotlessly clean, the service is quick, and the food is nice. The staff are also pleasant.
I have had breakfast here many times and it has always been good. The prices are reasonable for the quality of the food and drinks. The restaurant is always busy, which speaks volumes about its popularity. Reserviere jetzt einen Tisch
This is my favourite cafe! The staff are great and accommodating, the food is of good quality, they do a good coffee and as a bonus, there’s plenty of parking :
Rude terrible customer service rude Vera thinks she can lock someone in she needs to go sharpish. That's all
