1 /5
Bewertung
★
The customer service at this restaurant was excellent. Despite arriving late with only 10 minutes to spare, I spoke to a manager at the door and asked if I could quickly purchase milk, eggs, and bread as I had no food at home and had been delayed landing at LHR. The manager said yes as long as I was in and out within 5 minutes. However, when I entered the store, an Asian woman near the fish area started shouting at me and telling me to leave as the store was closed. I was shocked and embarrassed in front of other customers and staff, so I dropped my basket, walked out, and complained to the manager. I also informed them that I would be sending an email to their head office.