This restaurant really needs new management. I voiced my concerns to a night manager before and thought I’d give this location another chance since he seemed to understand the ongoing issues. Unfortunately, the same problems occurred with my recent order! It’s incredibly frustrating. The wings were undercooked, and the skin was raw and rubbery. Once again, the wrong seasoning or sauce was added to my order. This is my fourth attempt at this location, and it will be my last. Save your time and don't bother with this place; they clearly don’t care.
I've been to this restaurant twice for online pickup, and both times something was missing from my order. I need to remember to check the bag next time. I decided to come here again because it's close to home, and this time my order was correct. However, they still need to work on their customer service.
I ordered 20 wings and a side of fries, but I only received about 20 fries—so it's like I got one fry for each wing? Not impressed at all. I typically go to the locations in Carol Stream or Addison, but I will not be returning to this Wingstop, which is the closest one to my house.
I asked for wings fries well done, the wings were undercooked the fries were not well done. They're always skimpy w the seasoning
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This has been my go-to Wingstop since I moved out here from Chicago, and I've found their quality to be consistently excellent.
The fries were very undercooked and the wings didn't have enough sauce. I was very disappointed. Unfortunately I won't be back.
Everything about my order was perfect, all thanks to Dwayne! He did an amazing job and absolutely deserves a raise.
Food is undercooked. This has happened on multiple occasions. If you go there check it before you eat it.
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I love this location always professional restaurant is always clean and the service top
Bad experience with this store.. Start by service and staff.
