This was my boyfriend’s second time ordering from Wingstop. We called ahead and were told the order would be ready in 15 minutes, but it actually took 30 minutes. Our drinks arrived without ice, and the restaurant didn’t have the A/C on, which made waiting uncomfortable. They also didn’t announce when the order was ready, so it just sat there unnoticed. However, today’s experience was much better, so thank you to the staff working Saturday around 8:00 pm! We placed an order online, and the employee said it would be ready in 5 minutes—and it was! The food was warm and tasted great. The only issue is that management needs to fix or turn on the A/C for their staff’s comfort. That’s why I’m givi...
The phone at this restaurant is never answered no matter when you call — whether it be in the mornings, afternoons, or especially at night. It seems pointless to even have a phone number listed if they never pick up or let it ring.
I have visited Wingstop many times and have never experienced any issues mentioned in other reviews. The customer service at Wingstop is good, and the waiting time is reasonable. The menu offers a great variety to choose from.
I have had multiple instances where I have been put on hold and forgotten about at this restaurant. Even when I showed up in person once while on hold, the restaurant was not busy and still did not attend to me.
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The staff at Wingstop went above and beyond by working extra hours on New Year's Eve to handle the customer orders. The owner should think about rewarding them with a well-deserved bonus for their dedication.
The new chicken sandwich is fantastic! I tried the buffalo flavor, and it was juicy with a soft bun. I highly recommend giving it a try, especially since it's on sale for just $7.99 for the meal.
Stay away, dirty place, service sucks. Managers are rude, they take forever to make your food. They don’t honor deals. This place needs to go or hire new management. They don’t care here.
The chicken wings are amazing, but the staff could use some more training. They're not bad, but a deeper understanding of their menu would be helpful.
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Itzel was very rude and unprofessional. When I asked for her name to make a complaint, she lied and said it was Maria.
The cashier itzel is very rude she was screaming at us and she got our whole order wrong .
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