Today I went to the Zizzi restaurant in Kingston upon Thames. We ordered drinks, a starter, and two main dishes. Unfortunately, one of the drinks was incorrect and had to be replaced. We had to wait a long time for the starters, and when they finally arrived, one of them was wrong - I had asked for no onions on the garlic bread, but it came with onions. My wife had originally ordered risotto for her main course, but we were told they had run out. Then, we were informed there was no avocado for my chicken salad. My wife ended up changing her order to the meatless meatball calzone, which was bland and unappetizing. There was also a long wait between the starter and main courses. Overall, the r...
My family went to this restaurant tonight. The food and drinks were decent, but the service was lacking. The bill had items that we did not order, which my husband pointed out. They brought us a corrected bill, which we paid, including a tip. However, after my husband left, the manager came to me and demanded more money because the second bill was also incorrect. When I asked why there were mistakes, she rudely replied, "excuse me," and left without apologizing.
We returned for another lunch even after a disappointing previous visit. Sadly, again, the food took forever to arrive and was not worth the wait. It was tasteless and disappointing. Twice in a row is not a good sign and you really reluctantly pay the bill for a less than mediocre meal. Staff start attentive but they trains off too. I hope they bounce back from whatever current situation they are in as they did use ti be very good
Zizzi provided excellent service for my family of four during a busy lunchtime. The service was quick and friendly, and the pizza, cooked in a wood-fired oven, was delivered to our table in just 20 minutes. We all enjoyed our meal in the beautiful and relaxed atmosphere. Definitely worth a visit.
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We visited last night for my dads birthday and it was really lovely. Service great with lovely waiters, food was really lovely (amazing pizzas), great choice of wine and desserts too. The restaurant itself is lovely and clean and modern. Thanks for a lovely experience.
The lasagna at this restaurant is fantastic, but the portions seem smaller compared to those in London. The staff is also excellent. However, we were disappointed that our voucher was not accepted, even though it clearly stated that it could only be used at that time.
Popped in with my son Aleks for pizza on Thursday early evening. Had garlic bread followed by a pepperoni pizza and a meat feast. Amazing quality and a lovely glass of red wine. Staff and management amazing
We have come to this zizzi’s several times whilst shopping in Kingston, it’s a lovely restaurant, attentive welcoming staff, great food and wine. Highly recommend
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Love this place, apparently different management from previous one where i heard not so good feedback but tried once after name changed to Takeya and it was
I have enjoyed numerous lunches at this lovely restaurant. The atmosphere is inviting and the staff is attentive. The food is simply gorgeous.
