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"Staff is nice and the food was soo good..i will comeback again…"
Telefon: +16043700550
Adresse: Bubble Waffle Cafe, 6551 Number 3 Rd, Richmond, BC V6Y 2B6, Canada
Reservierung, buchen
Stadt: Richmond
Webseite: http://www.bubblewafflecafe.ca/
Montag: 08:30 -20:00
Dienstag: 08:30 -20:00
Mittwoch: 08:30 -20:00
Donnerstag: 08:30 -20:00
Freitag: 08:30 -20:00
Samstag: 08:30 -20:00
Sonntag: 08:30 -20:00
Gerichte: 10
Kategorien: 5
Bewertungen: 2709
The middle-aged female cashier and the man with glasses were super rude. Today, my wife ordered food through the mobile app and paid at the on-site self-service to pick up the order. After that, my wife informed me of the order number and went to work. When I arrived, I showed the mobile app order to the middle-aged female cashier, but she didn’t even look at it and said she wouldn’t let her take it if she didn’t have the order, saying it was a rule. Later, I asked the male employee again and told him that the food had been paid for by credit card, but the male employee with glasses shouted that the payment was not made without checking. I had to call my wife to confirm that I had paid, and...
I was disappointed with the treatment I received from the manager/owner at this restaurant, despite being a loyal customer. They did not take responsibility for their mistakes. My first drink seal broke and leaked milktea into my Togo bag, and after it was replaced, it broke again at my table, causing a mess. Additionally, when I flipped over the honey lemon water to mix it, the sealer broke and spilled the drink on me. I had to repeatedly ask for paper towels to clean up the mess. The laksa soup base was extremely salty compared to what is normally expected. When I informed the staff about the issue, they were aggressive and tried to gaslight me by saying it was supposed to be that salty. E...
The Taiwanese guy worked there has an attitude when I asked him if my order was ready, he was extremely rude and mean and impatient. He told me to look at the electronic board myself and before I reacted he said “ok bye bye” in a very mean way. Then I was confused if I got everything I ordered, I asked him, and he rudely opened my food container and put his finger above my food said don’t you see it over there? And then again before I said anything back he said “ok bye bye” which makes me extremely angry.Because of his attitude, I won’t come to this place ever again, it was sad because this was once my favorite place to eat at Richmond center.
The employees at this restaurant are unfriendly and their online payment system is confusing. They have a self-service payment area that is easy to use, but it does not provide an electronic receipt. The printed hard copy receipt was located behind the screen and other equipment, making it difficult to find. When I went to pick up my order, I was asked for the hard copy receipt, which I had trouble locating. Instead of helping me find it, the staff scolded me for not having it ready. It would be helpful if they provided clearer instructions or had the receipt come out where it is more visible. Reserviere jetzt einen Tisch
Definitely avoid this restaurant at lunch hours! It was too crowded and they made your food using 45 minutes and when you get your food you have no time to eat! And they did not cook food on order so doesn’t matter what’s your order number which is extremely rediculas ! The drink was all spelled out all over the bag when they handed to you! Poorest customer service ever at this place!
Excessive use of yellow reusable bags rather than using the food trays. I wasn't asked if I wanted a bag. The food was excellent and the service was friendly. The waste sorting area was loaded with yellow bags destined for the landfill.
Waited for my food for almost 40 minutes. Just bought fried squid with rice and a drink. I Asked them where my food is and they just ignored me. Would not buy from them again
I became ill with food poisoning after consuming the Hainanese chicken rice at this restaurant. Reserviere jetzt einen Tisch
Excessive use of yellow reusable bags, but there were no food court trays at this business.
Staff is nice and the food was soo good..i will comeback again…
