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"The girl at the checkout is not polite. I don't speak English so I didn’t understand her, but she just laughed. I'm upset"
Telefon: +441432351507
Adresse: Newmarket Street, HR4 9HU, Herefordshire, County of, United Kingdom
Reservierung, buchen
Stadt: Herefordshire, County of
Montag: 07:00-19:00
Dienstag: 07:00-19:00
Mittwoch: 07:00-19:00
Donnerstag: 07:00-19:00
Freitag: 07:00-19:00
Samstag: 08:00-18:00
Sonntag: 08:00-17:00
Gerichte: 1
Kategorien: 5
Bewertungen: 1556
What an utter disappointment. As a person who has a severe dairy allergy and often has to follow a vegan diet I was appalled that when we went into the coffee shop at 11am the only food available for a vegan was bananas and crisps!!! When we asked if they had anything else to accommodate my allergy their answer was all we have is in the cabinets. I asked why they didn’t have any food that was either dairy free or vegan the answer was they don’t sell so we no longer stock that food!!! With that answer we left and went up the road to Cafe Nero where there was 7 different vegan and dairy free choices. If Costa cannot accommodate allergy diets then we will not be going there again.
Breakfast and caffeine fix at Costa during our holiday in Hereford. It was very close to the Premier Inn that we were staying at. The seating area upstairs is great and gives you a view of the bustling town centre across the main road. The main issue to report is that whilst Covid precautions were in place, we did see a waitress clear away a table and not return back to sanitise it immediately. Another family in the meantime came and occupied the table. There was ample time for the person to come back and sanitise it but clearly was not on her priority list. Goes to show that what an establishment says and what it does can be two different things.
We popped in to this branch of Costas for our caffeine fix as it is very close to the old market. It was very busy as it was the day before the second lockdown came into effect and the staff were doing their best but unfortunately the coffee wasn’t up to Costas usual standard. Not quite as hot as we would have liked but with a long queue of waiting customers we decided not to take it back. Guess you can’t win all the time.
We have been frequenting Costa several times a week for a long time and have found the staff to be efficient and cheerful. The new manager has joined the team and integrated well, taking care of any necessary improvements. We are excited for many more enjoyable visits to Costa in the future. Reserviere jetzt einen Tisch
A lovely coffee shop with excellent service an customer friendly staff, who are very welcoming an helpful, all the staff including the manager are fun, friendly, lovely people and I will definitely come bk for service such as they provide.
Whilst we were staying in Hereford, we visited this Costa several times. We were surprised at how warm the cafe was on each occasion; not overly so, but noticeable. Did enjoy the coffee.
The staff at this restaurant are highly skilled and efficient. It is easily accessible and offers a great variety of food and snacks. I highly recommend this place every time.
Nice open and friendly place. The staff are helpful and the coffee is good and the various snacks. On a warm sunny day one can sit outside and watch the world go by. Reserviere jetzt einen Tisch
We were greeted by a very enthusiastic man who was charming and funny, and we quickly hit it off. I hope he doesn't encounter too many grumpy customers.
The girl at the checkout is not polite. I don't speak English so I didn’t understand her, but she just laughed. I'm upset
