Placed an online order. Went inside and waited in line. There were 4 people working. The Person at the front was taking orders, serving orders, and taking care of online orders in addition to helping those who asked for bathroom code. ?. I don’t know how he still demonstrated patience and held it together. We waited about 20 min to get to the front; there were about 3 in front of us. He fixed our food right before it was our turn. We get home and realized we were missing tortillas and a carnitas taco worth about $5.00. Food was tasty but made my stomach a little sick. The other person also felt a little sick. I can’t say that the chicken is to blame. Dining room needs attention as well. I fe...
Very disappointed in how this is the second time I find hairs on my food! I understand if it happens once, but twice while I’m out eating with my family?!!This wasn’t the only plate with hairs, I handed them another one that had a hair also… what disappointed me most is the manager asked, aren’t these eyelashes hairs… excuse me?! Are you insinuating something?I’m wearing glasses sweety and there is no way 3 or more eyelashes are going to fall all over my food! Plus my child had a hair on his plate also! It’s very devastating since it’s the closes pollo loco near my home and job ? but I can’t imagine coming back and finding another hair!? I rather take the drive to another one where they are...
My new favorite restaurant! The food was excellent as always, but it seemed like they served me the corn without warming it up this time. That was the only item that wasn’t fresh. However, the staff were very pleasant, and the chicken was fantastic, so I won't take off any points—they always deliver for me! Let’s go!
During the week the burritos are good, but on the weekends, it seems like they are going to lose money. My burrito was very good, as if they were going to run out of food because they put a little rice and beans in it. Look forward to it!
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Pollo Loco is always a great place to visit! This time, I ordered a bowl and it was delicious and filling. The chips were crispy and not oily, especially when paired with the guacamole. Highly recommend!
The prices are high and there's a chance you might be served pigeon instead of chicken. The portions are quite small. Come on, this is the United States—don’t be so stingy!
The location is always clean. The staff are friendly. The food is always fresh and hot. Great option for fast
And the food is very good and I'm employees are very helpfulParking: Highland Park on Figueroa
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The word service plus charge for extra dressy I can't believe
Very good original chicken bowl... My choice almost every
