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"4 for the pollo bowl with Riced Cauliflower instead of rice servers could improve communication."
Telefon: +19095963206
Adresse: 2360 Foothill Blvd, La Verne, United States
Reservierung, buchen
Stadt: La Verne
Montag: 10:00 -21:30
Dienstag: 10:00 -21:30
Mittwoch: 10:00 -21:30
Donnerstag: 10:00 -21:30
Freitag: 10:00 -21:30
Samstag: 10:00 -21:30
Sonntag: 10:30 -21:30
Gerichte: 1
Kategorien: 5
Bewertungen: 1843
The bottom of the beverage dispensers was so sticky that it was difficult to walk in that area. The napkins smelled musty, and our $10 salads were anything but fresh. There were hardly any rice or beans in them, and each salad only had three pieces of very dry chicken. The dressing tasted off, almost like it had no flavor at all. The chairs were unclean, and there was a group of customers wandering around, which was quite distracting. I feel like the manager should have asked them to settle down. This wasn’t my first bad experience here; it had been a while since my last visit, and I hoped things had improved, but they seemed to have gotten worse. Honestly, this place should probably be sh...
I’ve been experiencing consistently long wait times in the drive-thru lately, but what really bothered me was the rude and vulgar behavior towards the woman I was with. When she tried to raise concerns about food handling and cleanliness while we waited inside, they even told her to "go somewhere else." Not only was she offended, but it also tested my patience—especially since it was my suggestion to come here. After visiting for years, I won’t be returning, and I’ll be sure to warn everyone I know to steer clear of this location.
Don't go there, though the price went up everywhere for everything, some restaurants give you less food such as El Pollo. Unfriendly staff who gives less food than before which cost more. Terrible! It was my dinner... chicken tostada bowl. I am hungry again and trust me I don't eat alot. Montclair I used to go to often. And they give you your money's worth. I can't speak for nowadays tho because I have not gone in a long time. Anyway try Montclair or another location. Or go elsewhere for Mexican fast food.
Since the pandemic, I've noticed that the drive-thru wait times have increased significantly, often leaving you waiting for several minutes. Even when there are no customers inside the restaurant, it feels like the staff isn't moving as quickly as they used to, which can be quite frustrating. Sometimes, it feels like the wait for just one order takes forever. If the place were busy, I could understand it, but that hasn’t been the case lately. Reserviere jetzt einen Tisch
Terrible service. It took an eternity just to place my order at the drive-thru. When the cashier took my card, he snatched it from my hand and then tossed it back at me. They mixed up two separate orders and handed me a burrito that was only partially wrapped in foil. I also never received my receipt. I only wanted to pick up some food for my family. I will never return and I absolutely do not recommend this location.
Management should look at the low ratings of this location. Person at the cashier was new and I can tell that he was not properly trained. Had to keep asking everybody for questions. There was no one in the dining room inside yet it was dirty. Both on the floor and tables. This place needs keep up the cleaning and better train their employees
Terrible Waiting Experience! I strongly recommend avoiding this place if your car's air conditioning is not functioning properly. I had to wait an excessively long time for my food at the Lollo Loco drive-thru, and the cashier appeared to be in a bad mood. Overall, my first visit here was quite disappointing.
Every time I order a salad here, they don't give me any suits!!! The whole reason I order a salad is for the Zilantro Dressing! Should I eat a dry salad?!? They also forgot one of my two sides for my family meal. What about this place????? Reserviere jetzt einen Tisch
El Pollo Loco is delicious every time! My only request would be for a few more vegetarian options for Lent and meat-free Monday, please.
4 for the pollo bowl with Riced Cauliflower instead of rice servers could improve communication.
